In the heart of Innsbruck City Centre, The Penz Hotel offers a warm welcome with a rooftop terrace and bar. Connect to WiFi, enjoy dry cleaning services, and appreciate the helpful staff praised by previous guests for their attentiveness.
Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
Golden Roof - 5 min walk - 0.4 km
Hofburg - 5 min walk - 0.5 km
Court Church - 5 min walk - 0.5 km
Getting around
Kranebitten Airport (INN) - 13 min drive
Innsbruck Central Station - 11 min walk
Innsbruck (IOB-Innsbruck Central Train Station) - 12 min walk
Innsbruck West Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
Hard Rock Cafe Innsbruck - 3 min walk
Manna Delikatessen Café - 3 min walk
Cafe-Bar Magistrat - 3 min walk
360° Bar - 3 min walk
Swingkitchen - 3 min walk
About this property
The Penz Hotel
The Penz Hotel is just 2.4 mi (3.8 km) from the airport and offers a shuttle (available 24 hours). Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, cross-country skiing, and downhill skiing. Other highlights include a rooftop terrace, a bar/lounge, and a terrace. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
92 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 18 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
Bar/lounge
Room service (limited hours)
What to do
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Bathtub only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 30 per person
Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one-way)
Renovations and closures
This property is closed from April 9 2026 to May 18 2026 (dates subject to change).
The property will be renovating from April 6 2026 to May 17 2026 (completion date subject to change). The following areas are affected:
Bar/lounge
Business center
Elevator
Exterior
Front desk
Guestrooms
Hallway
Laundry facilities
Lobby
Meeting facilities
Parking area
Alternate facilities will be available offsite during the renovation.
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Cribs/infant beds are available for EUR 30.0 per day
Rollaway beds are available for EUR 60.0 per night
Parking
Covered self parking costs EUR 18 per day with in/out privileges
Parking height restrictions apply
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Penz
Penz Hotel
Penz Hotel Innsbruck
Penz Innsbruck
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck
Frequently asked questions
Is The Penz Hotel currently open?
This property is closed from April 9 2026 to May 18 2026 (dates subject to change).
Does The Penz Hotel offer free cancellation for a full refund?
Yes, The Penz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Penz Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Penz Hotel?
Yes. Self parking costs EUR 18 per day. Electric vehicle charging is available.
Is airport shuttle service offered by The Penz Hotel?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one-way.
What are the check-in and check-out times at The Penz Hotel?
Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM.
Is there an onsite casino at The Penz Hotel?
No, this hotel doesn't have a casino, but Casino Innsbruck (8-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at The Penz Hotel and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking.
What's the area around The Penz Hotel like?
The Penz Hotel is in Innsbruck City Centre, a short 18-minute walk from Nordkette Mountains and 3 minutes' walk from Maria Theresa Street. Travelers love the hotel's prime location.
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Reviews
The Penz Hotel Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.6
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet offered an excellent choice of high-quality hot and cold food with a wide range of options. (31 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Breakfast
Room
View
Shopping malls
Bar
Old town
Parking
Shopping center
Reviews
Verified
10/10 Exceptional
Jan 5, 2026
Clean rooms and great location
Enrique
Enrique, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Such an awesome place to be, great location and people we extended our stay by 3 days!
Caitlin
Caitlin, 3-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Nice hotel with a beautiful breakfast easy to walk to all major sites
Cynthia
Cynthia, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Great property in Innsbruck, so convenient to shops, restaurants and the bus to go skiing.
The breakfast buffet is plentiful, located on the 5th floor with amazing views of the city and the Alps.
Cristina
Cristina, 2-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Very clean hotel, professional staff, easy parking and great access to the beautiful city
Thien
Thien, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Our first stay at the Penz. Lovey, great service and can't beat the location.
Nancy
Nancy, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Great staff, great location, and the breakfast was fantastic! So many choices including gluten free pastries/cookies for my gf friend. I hope to visit Innsbruck again and if I do, I will stay here.
Kathleen
Kathleen, 2-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Excellent all around
Jose
Jose, 4-night trip
Verified
10/10 Exceptional
Jun 14, 2025
Excellent stay
Frank
Frank, 1-night trip
Verified
10/10 Exceptional
May 20, 2025
Excellent location and amenities.
Marek
Marek, 2-night trip
Verified
10/10 Exceptional
Aug 11, 2024
Had a great stay.
James
James, 3-night trip
Verified
10/10 Exceptional
Oct 2, 2025
Great rooms and amazing rooftop dining! The breakfast buffet was the absolute best I have ever encountered! Within walking distance of several “must see” attractions. A perfect blend of contemporary luxuries in the midst of old world charm.
carrie
carrie, 1-night trip
Verified
10/10 Exceptional
Jun 12, 2025
Perfect 1 night stay on our way to Munich
Alexandra
Alexandra, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2024
Definitely would stay again
Liz
Liz, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Excellent breakfast! Nice stuff
Faina
Faina, 5-night trip
Verified
10/10 Exceptional
Jun 26, 2023
Great location and amazing breakfast
Livio
Livio, 2-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Tip top!
Markus
Markus, 3-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Great service
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2024
It was a good location, staff were friendly and breakfast was excellent.
Vivian
Vivian, 2-night trip
Verified
8/10 Very good
Mar 28, 2025
Nice hotel close to train station
John
John, 3-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Ultra modern design, very convenient location with underground parking. Excellent rooftop breakfast buffet.
Neil
Neil, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2024
Perfect hotel in a great location.
Excellent, modern, upscale hotel in central Innsbruck. Comfortable beds, spacious rooms, great breakfast.
James
James, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2025
A great stay at the Penz Hotel
Delightful hotel , excellent breakfast with awesome fruit, comfy beds and great location ! A must stay in Innsbruck !
Joan
Joan, 1-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Amazing place
Absolutely amazing place. Everything phenomenal. Staff extra helpful. Accommodation etc first class. Breakfast best we have ever had
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2024
Everyone was so kind and they had great accommodations. Awesome location and views too.