The location is great. The staff is friendly.The only downside is that the toilet in the room kind of smells.
YEE PING
YEE PING,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
KONG FUNG
KONG FUNG,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
Room condition is great. The bed is comfortable and the area is large for a single bed room. Location is very convenient and the path is covered which there is not much problem when raining outside.
However, as my room is facing the train station, thus it was quite noisy until midnight. Moreover the wifi connection is poor.
The room is new and clean. But I think that could improve the blind. Somehow light can get into the room and may cause trouble if you are a kind of sleeper that is sensitive to light. And the noise insulation is a little weak.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 3 日
The staff at the hotel were polite and nice. I appreciated that they made an effort to explain things to me in English.
They also sent me detailed guidelines for getting to the hotel which was very helpful. The stay at the hotel was comfortable and it was convenient to go shopping in the area. However, there was some noise from the nearby train that was a bit disturbing.
Wanted to stay in this hotel as it seen convenient and also for his hot spring. Turned out I could not use it because I have a couple of large tattoos and I wasn’t allow. This information was not stated in the advertisement on this platform neither in their own website. I found out at my arrival when the handed me a paper
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Nobuo
Nobuo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
MASAKO
MASAKO,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
Satoru
Satoru,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 18 日
Keisuke
Keisuke,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
A bit hard to find first, it’s in the main building adjacent to the station, very convenient if you try to visit hakone or mt omuro, Shinzuka. Room are bit dated but most spacious we stayed in Japan. Room is neat and clean, it feels like a four star hotel for sure.