可以免费取消我在GLOBALSTAY的克兰斯顿新公寓的预订并获得全额退款吗？

是的，GLOBALSTAY的克兰斯顿新公寓在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

这家公寓是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 1 只宠物，每只宠物限重 15 公斤。需要支付每只宠物每晚 CAD 20 的宠物费，还需要支付每次入住 CAD 500 的押金。服务类动物免费。

何时可在这家公寓办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。退房时间为 11:00。提供无接触办理入住和无接触办理退房服务。

GLOBALSTAY的克兰斯顿新公寓配备厨房或小厨房吗?

是的，有一个小厨房，其中还包括咖啡机、厨具和大冰箱。

GLOBALSTAY的克兰斯顿新公寓配备任何户外私人空间吗?

是的，每间公寓的特色是有露台。

GLOBALSTAY的克兰斯顿新公寓周边区域环境如何？

GLOBALSTAY的克兰斯顿新公寓位于东南卡加利，只需14 分钟步行可至弓河。

卡尔加里GLOBALSTAY的克兰斯顿新公寓住宿优惠| Hotels.com 好订网

Q: GLOBALSTAY的克兰斯顿新公寓配备任何户外私人空间吗?

是的， 每间公寓的特色是有露台。

2/10 很差

2025 年 11 月 1 日

Inbum，4 晚商务旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 30 日

NO one showed up or responded tro our inquire for help. We never got into the property We never got help with our requestes WORST experience ever. I emailed asking for a refund after not getting in the 2nd day. I will be pursuing with my credit card/bank - I believe this is nothing but a money grab

Katherine，3 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 1 日

Worst communication I've ever experienced

The room was nicely equipped and clean. We were attending spruce meadows, so the location was excellent for us. I rented two rooms and one of the rooms.Only had one roll of toilet paper for2 people.for days. The batteries in the t v remote were dead, and when I contacted them about it, they did not provide batteries.Nor even respond to my complaint. Communication was terrible. They required a picture of my I. DA picture of me holding my IID and adamage deposit for the room. The communication surrounding the delivery of all this information was extremely poor. We had to finally resort to using whatsapp for them to receive the information and for them to reply. You cannot contact them by phone. They said they would provide check in information forty eight hours before I was to check in.Once they received all the necessary pictures of my I d and my damage deposit. I hadn't received any information with less than twenty four hours before I was to check in. They don't have any staff on site.So communication by whatsapp was the only way to get in touch with them. I repeatedly asked for the check in information and was ignored. I contacted hotel.com and had a supervisor try to get in touch with them and have them send me the checking information. No luck there. I was driving to calgary before I received any information about check in which was stressful to say the least, as i'm not sure i'm going to have accommodation when I get there. Dont stay here

Drew，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 26 日

Mike，4 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 16 日

The bed was too soft for us but other than that, it was so very comfortable and very clean. Hotels take a deposit and I’d, so it did not seem weird to be asked to do that

Robert，4 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 2 日

Difficult communication with new apartments

Communication is difficult as there is nobody in the premises. Everything is remotely done, even opening the door even when coming late! They charged for extra person, even all people were already included. I called them and did nothing! Reserved for a pet free apartment (more expensive than the pet friendly as per their and) and found that they gave us a place with pet toys and smell of pet pee on the pillows! It looks nice and new. Everything is functional and in good condition. It was very hot and did not know how to cool it down. TV did not work.

Antoine，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 22 日

The place was great and had all the comforts.

steven，7 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 8 月 20 日

No air conditioning and 85 degrees in the apartment apon check in. Tried communicating with management but once i stated that it should clearly state no air conditioning in advertisement i got no further response.

Brenda，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 13 日

Excellent

très grand, très propre. Il faisait très chaud dans l'appartement lorsque nous sommes arrivé et il n'y a pas d A/C. Il faut appeler un # de téléphone pour ouvrir la porte du loyer pour la première fois.

eric，2 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 12 日

Do Not Stay - Beware!!!

When I first arrived at the apartment, I was immediately disappointed with the accommodations. 🏨 The room didn't match the pictures I saw online, and it felt like the opposite of the cozy getaway I had in mind. Frustrated, I decided to contact Hotels.com to cancel my reservation. To my relief, they assured me that I would receive a full refund. 😊 However, that's when things took a turn for the worse. Later, the company that managed the apartment informed me that I wouldn't be getting a refund, contradicting what I was told earlier. 🤔 This was not only confusing but also quite disheartening.

Marguerite，20 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 10 日

GLOBALSTAY was not helpful when I reached out to them about the noise in the apartment above me. Constant banging and dog barking often. They were smokers and it came into my suite. Cigarette butts on my balcony area and I had my dogs with me. So that was not pleasant. Someone was smoking on my balcony area when I was away. There was a cigarette butted out on the ledge by my door. Carpet was in need of cleaning in the living room area. Overall, not the relaxing experience that I was hoping for when I booked this. I could not go to bed early because of the noise above me. I would not book this if you are looking for a quiet place to stay.

karen，5 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 9 日

Bashir，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 6 日

Family trip

Really impressed with condo and helping staff I was nervous about the check in and remote access but really easy.

Michelle，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 5 日

I didn't like the fact that the PDF they send you, you couldn't read all the numbers. But other than they're waiting for the emails and yes, the return on the deposit. It takes forever, it was okay

shylo，2 晚家庭旅行

Orbitz真实住客点评

6/10 好

2025 年 8 月 3 日

The air conditioning does not work despite multiple attempts to fix and communicate with property owner. It was unpleasant as it is hot inside the unit. The only good thing is that we are only in the unit in the evening. We were told to open windows which helped but noise from the outside disturbing. Last, the property is pretty clean but the toilet brush is disgusting. It was not cleaned from previous occupants and no plunger so had to buy from dollarama to unblock. We left the plunger there. Last, the communication is only via email so missed one communication that went to my junk mail. Overall the was okay except for the points mentioned. We left the property as per check out instructions and no damage to any of the property as a result of our stay

Bryan，6 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 2 日

The place was lovely, but they open the door/ lock at the end remotely. When we arrived we had to wait 10+ minutes to be let in and when trying to check out over 30 minutes before we got a reply that they were locking the door. Only apology was that they were busier than normal at that time.

2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 30 日

WARNING: this property is awful. They demand government ID to be emailed & a deposit to be taken through PayPal. This is against Canadian privacy (PIPEDA) and they should not be permitted to operate on Expedia.

Michele，2 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 29 日

Good stay, difficulties with communication.

I had mixed experiences with GlobalStay in terms of communication. They consistently would send me messages via email and the hotels.com inbox without providing the email address they wanted me to send information to or without key information. However they responded pretty quickly to me fixing their mistakes. They also ask for a damage deposit didn’t really give information on how to do it, their links routinely didn’t work which made things feel like a scam. When I asked they rectified the mistake. The actual stay was nice, clean apartment, spacious and nice layout. Gets very hot and you can hear water running through the wall from the upstairs units. Other than that the stay was great!

William，4 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 25 日

In fact Amazing it attacks human soul and change spirit

wondfraw，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 25 日

Good place.

Jun Jie，8 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 22 日

Way better than a hotel. So much more room for our family of 5. The only negative was there was no air conditioning. Fans were provided instead. Also the upstairs room, sliding door doesn’t have a screen to keep out bugs and no curtains!

Joseph，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 15 日

I had a wonderful stay! The place was clean, comfortable, and exactly as described. The location was convenient, and the hospitality was truly appreciated. Everything was well-organized, and I felt very welcomed throughout my visit. Thank you for a great experience—I would definitely recommend it to others and would love to stay again!

Mohit，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 13 日

Md zahidur，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 8 日

I had a little trouble finding it, but it had been a long day. Slept like a baby and had everything I wanted. Great bed and nice shower. Especially if you are tall.

Hope，1 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 3 日

Kimberly J，4 晚家庭旅行

Hotels.com真实住客点评

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可以免费取消我在GLOBALSTAY的克兰斯顿新公寓的预订并获得全额退款吗？

这家公寓是否允许携带宠物入住？

这家公寓是否有停车场？

何时可在这家公寓办理入住和退房？

GLOBALSTAY的克兰斯顿新公寓配备厨房或小厨房吗?

GLOBALSTAY的克兰斯顿新公寓配备任何户外私人空间吗?

GLOBALSTAY的克兰斯顿新公寓周边区域环境如何？

点评

关于GLOBALSTAY的克兰斯顿新公寓的点评

很好

8.8

8.4

8.2

8.8

点评

2/10 很差

Inbum