Experience the vibrant atmosphere of Osaka at Candeo Hotels Osaka Shinsaibashi, where modern comforts and attentive service merge. Begin your day with laundry facilities at your fingertips, stay connected with in-room WiFi, and take advantage of luggage storage for a seamless stay.
You'll be in a fantastic location at Candeo Hotels Osaka Shinsaibashi, just a 5-minute walk from Dotonbori and Dotonbori Glico Sign. Also, Nipponbashi and Namba Grand Kagetsu Theater are within a 15-minute walk. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Shinsaibashi Station is 6 minutes and Namba Station is 9 minutes.
At a glance
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Hotel size
180 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Services
24-hour front desk
Laundry facilities
Luggage storage
Accessibility
Elevator
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Premium bedding
Freshen up
Private bathroom
Electronic bidet
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2970 for adults and JPY 1650 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Also known as
Candeo Hotels Osaka Shinsaibashi Hotel
Candeo Hotels Osaka Shinsaibashi Osaka
Candeo Hotels Osaka Shinsaibashi Hotel Osaka
Frequently asked questions
Does Candeo Hotels Osaka Shinsaibashi offer free cancellation for a full refund?
Yes, Candeo Hotels Osaka Shinsaibashi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candeo Hotels Osaka Shinsaibashi?
Sorry, pets aren't allowed.
Is parking offered on site at Candeo Hotels Osaka Shinsaibashi?
Sorry, there's no onsite parking at Candeo Hotels Osaka Shinsaibashi.
What are the check-in and check-out times at Candeo Hotels Osaka Shinsaibashi?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Candeo Hotels Osaka Shinsaibashi like?
Candeo Hotels Osaka Shinsaibashi is in Shinsaibashi, a short 6-minute walk from Shinsaibashi Station and 3 minutes' walk from Dotonbori. Travelers love the hotel's prime location.
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Reviews
Candeo Hotels Osaka Shinsaibashi Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Amenities
9.2
Staff & service
9.2
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
The rooftop spa was a highlight, offering breathtaking views, a soothing onsen, and a stunning lap pool. (11 reviews)
Excellent dining options are available both at the property and nearby. (4 reviews)
The property's breakfast buffet offered a variety of delicious options, including both western and Asian choices. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Food
Water
Bathroom
Restaurant
Family friendly
Breakfast
Children
Reviews
10/10 Exceptional
May 26, 2025
Great hotel!
keola
keola, 5-night trip
10/10 Exceptional
Jun 1, 2025
Convenient location, friendly staff, clean, and spacious. Loved our stay.
Yasmin
Yasmin, 3-night trip
10/10 Exceptional
Jun 27, 2025
best location
Ronny
Ronny, 5-night trip
10/10 Exceptional
Aug 18, 2025
In the Heart of Osaka
Location was so close to good and shopping, less than 5 min walk to the glica sign. The rooms were large and clean and and very modern. Metro was very close by and a Seven Eleven 1 block away.
James
James, 3-night trip
10/10 Exceptional
Jun 23, 2025
One of the best hotel i’ve stayed at in Japan! Will definitely go back here!
benilda
benilda, 3-night trip
4/10 Fair
Sep 24, 2025
The bathroom is very hard to use
The room is big and the location is as good as we expected. But the bathroom is a surprise. It is very difficult to use. It has a tub and faucets and that's all. The wash basin is outside of the bathroom.
wu
wu, 7-night trip
10/10 Exceptional
May 10, 2025
Very nice place to stay centre to everything
joy
joy, 4-night trip
10/10 Exceptional
May 25, 2025
The hotel is new so everything works perfectly, the shrine below is quite cool. Would stay here again.
Adam
Adam, 4-night trip
10/10 Exceptional
Apr 1, 2025
Great location and great staff
Victor
Victor, 4-night trip
10/10 Exceptional
Jun 1, 2025
Ideal location. Perfect home base while staying in Osaka.
Robert
Robert, 2-night trip
10/10 Exceptional
Jun 16, 2025
Hotel was very clean, modern, staff very polite, perfect location for me and my family. It was steps away for from Dotonbori
Kelvin
Kelvin, 3-night trip
10/10 Exceptional
Jun 20, 2025
Love that it’s next to Dontorbori.
Almost everything is within walking distance.
Eva
Eva, 4-night trip
10/10 Exceptional
Jun 15, 2025
Good location
Close to shops and restaurants. Clean and new capacities.
William
William, 3-night trip
8/10 Very good
Jun 9, 2025
Very nice location and close to all the fun, food and shopping you could want. Very nice hotel staff and beautiful hotel. Room storage was a little tight, but not a problem.
Christina
Christina, 3-night trip
10/10 Exceptional
Jun 24, 2025
Great location to river areas and Namba Station
Great location near Dotombori! Bustling but not too chaotic. Easy to Kuromon, Namba, Shinsaibashi, America-mura
Verified traveler
3-night trip
6/10 Good
Sep 15, 2025
Over priced, wouldn’t return.
Very small room without space for suitcases, bedsheets and bathroom was clean but the room itself was slightly dated and dusty.
Some staff were very helpful, others were rude to my partner when the laundry machine stopped working and the room cleaning were persistent in bothering us one day when we were using the room despite requesting no cleaning services were needed (but didn’t sent to vacuum for the other 5 days we were there).
Good location, but for the price we have stayed in far better hotels in Japan at a better price.
Ruaraidh
Ruaraidh, 5-night trip
8/10 Very good
Jun 25, 2025
Room is VERY small. Couldn’t really walk past the bed but hotel staff were amazing and very friendly. Temple was great to see too. Hotel was right in the middle of everything, so very convenient. Would consider staying again!
Courtney
Courtney, 4-night trip
10/10 Exceptional
Apr 15, 2025
Property was amazing! Clean, modern hotel that is conveniently located and close to Dotonbori. Would definitely recommend staying here
Jaime
Jaime, 2-night trip
10/10 Exceptional
May 25, 2025
Excellent location and vibe. The room layout design is reasonable. The sky spa is a hidden surprise.
chiate
chiate, 3-night trip
10/10 Exceptional
Oct 10, 2024
Great place to stay, very close to shops, and restaurants.
Jim
Jim, 1-night trip
10/10 Exceptional
Jun 17, 2025
Amazing hotel in Osaka. The location is close to all the shopping and food. The skytop Onsen was lovely. However it can get a little noisy on a Friday night with all the action in Dontonbori. The front desk people are super friendly and helpful and speak English. They were able to get reservations for omakase for my wife and I, something we were not able to do on our own.
David
David, 1-night trip
8/10 Very good
Apr 7, 2025
Great location. The room space is small but comfortable.
Alissa L.
Alissa L., 1-night trip
10/10 Exceptional
Jan 30, 2025
Clean modern rooms, great location
Anna
Anna, 2-night trip
8/10 Very good
May 31, 2025
The staff were amazing, but the rooms were odd. Location is fantastic if you like nightlife but not if you are looking for a more traditional Japanese hotel. Very reminiscent of a mid-tier Vegas property.
Jimi
Jimi, 1-night trip
8/10 Very good
May 30, 2025
The hotel boasts a fantastic location within a short walking distance to Dotonbori, making it an excellent base for exploring the area. The property itself is beautiful, with well-maintained facilities and a welcoming atmosphere. The only reason for the 4-star rating is the bed comfort — the mattresses were exceptionally firm, which may not suit all travelers’ preferences.