Very friendly staff at the hotel. Hotel was very close to Paddington station and was so easy to navigate around London. The hotel itself was very clean, comfortable and had everything you needed. The rooms were small but ok for the purpose it was intended of just somewhere to lay your head. I liked the little personal touches of having a selection of hot drinks and pastries in the reception, free bottled water in the rooms and also being able to leave luggage on the day or arrival and departure.