The lady was very rude. She charged me $15 for an extra person and said I had to pay cash or I couldn’t check in to charge me a $50 deposit and kept it. The headboard fell apart and fell on my foot and instead of compensating me, she kept my deposit and tried to call the police terrible service terrible attitude. This lady is highly confrontational. And I want my money back, including my deposit.
Charles
Charles,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 6 日
Pay at hotel! Otherwise have to pay deposit...
Donald
Donald,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 8 日
Donald
Donald,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 25 日
The worst experience in check in, lady with a bad attitude. I had to leave without any refund from hotels. Com no one couldn’t help
celis
celis,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 26 日
Vance
Vance,2 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 30 日
Muy mala atención de entrada como que uno les está pidiendo
Hector
Hector,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 26 日
My experience was terrible and quite disastrous. There was no customer service at all. The air conditioning barely worked, and the worst part was the unpleasant odors, including noticeable smells of drugs, in the hallways and rooms.
Jose
Jose,3 晚行程
Expedia真实住客点评
2/10 很差
2024 年 10 月 11 日
Irina
Irina,3 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 30 日
no me gustó
maria
maria,4 晚行程
Expedia真实住客点评
6/10 好
2024 年 9 月 16 日
okay, for low budget person
Dellademn
Dellademn,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 8 月 17 日
Stay away
We booked a day in advance and called hotel.com to confirm our stay and was reassured that they had a room for us and said the hotel confirmed our stay. After landing from airport at 1030pm with our daughter , we were tired and hungry. We drove almost an hour to get to the hotel and they told us they over booked and there was no rooms available. We had no where to go because all the hotels around were sold out. This was the worst experience and would not recommend this place.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 8 月 3 日
There was no parking when I checked in, so I parked across the parking lot and my car was towed. I am now late for work and cannot locate my car either.
Ashley
Ashley,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 7 月 20 日
John
John,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2024 年 7 月 11 日
Rikki
Rikki,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 6 月 22 日
Anhthu
Anhthu,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 6 月 5 日
Issues with the doors and amenities
Mario
Mario,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 5 月 27 日
Room smells of tobacco.
Dirty bedding
KURT
KURT,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 4 月 21 日
Ernest
Ernest,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 3 月 29 日
Sara
Sara,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 2 月 28 日
The room had bugs.
Brandy
Brandy,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 1 月 20 日
CHRISTOPHER B
CHRISTOPHER B,1 晚行程
Expedia真实住客点评
6/10 好
2023 年 12 月 17 日
Virjenia
Virjenia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 9 月 25 日
I got all the sleep I needed. Thank you I will return again.
Ellen
Ellen,2 晚行程
Expedia真实住客点评
4/10 尚可
2023 年 8 月 28 日
run down hotel
They do not have Internet in the room, it is neglected with burnt sheets, its burnt lights and it is appreciated that there is no constant maintenance, I'm sorry I had to say