Check in and restaurant staff very polite, helpful and friendly. Very little parking, and if an event on in the hotel at the same time, none at all. Our room was satisfactory, but like most of the interior could do with a refresh/refurb, and the bathroom was tiny ! Being at the front of the property, good views across Blackheath, but a little noisy with traffic noise. Excellent location to walk into Greenwich Park, and to the Royal Observatory, the Maritime Museum, the Naval College, and Cutty Sark.