They let us wait at the lobby for an hour just to check in. Then they took us up to the room for 2 people only. However, we booked the room for a group of 3. This property said the room I booked have an issue with AC. The owner expressed her apologies , somehow she had a mix up with me and another guest and that is why my room was not available. It was unacceptable and not what I expected. It was totally a terrible experience for us when we were in mood for traveling.
Thuy
Thuy,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 19 日
This property was stunning with highrise views of the bay. Shopping, groceries, dining options all available on premises. Easy to get a cab.
The communication with the property to check in from visiting in a foreign country was excellent. Verh responsive and quick to answer questions. Check in was a breeze and thw property was perfecr for my family.
We would highly recommend the stay.
Thao
Thao,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Spacious and new apartment in a developing area of Ha Long. Nice restaurants in the hotel. Good value for money.
Kate
Kate,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 21 日
Super appartement luxueux
Super appartement luxueux très bien placé avec tout le confort pour un excellent rapport qualité prix.
En revanche, la procédure d’arrivée serait peut être à revoir car c’est un particulier qui vient vous chercher en bas de l’immeuble : nous avons dû demander à quelqu’un de contacter la personne car nous n’avions pas de carte SIM.