Experience the warm ambiance of Akelarre Ostatuta, where you can unwind on the serene terrace or stay connected with in-room WiFi. Enjoy a cup of coffee or tea in the lobby, utilize dry cleaning/laundry services, and take advantage of luggage storage and vending machines.
Park of the Peoples of Europe - 3 min walk - 0.3 km
Batzarretxea - 3 min walk - 0.3 km
The Oak of Guernica - 5 min walk - 0.4 km
Getting around
Bilbao Airport (BIO) - 32 min drive
Vitoria (VIT) - 57 min drive
Arrigorriaga Station - 25 min drive
Bilbao Miribilla Station - 27 min drive
Bilbao Zabalburu Station - 27 min drive
Restaurants
Auzokoa - 2 min walk
Omago Kafetegia - 2 min walk
Bake-Eder - 2 min walk
1000 Azules - 2 min walk
Bar - Restaurante Julen - 4 min walk
About this property
Akelarre Ostatuta
Enjoy your visit to Gernika-Lumo with a stay at Akelarre Ostatuta. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails.
At a glance
DONE
Hotel size
17 rooms
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's whachap mobile app before check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Property amenities
Food and drink
Coffee/tea in a common area
What to do
Hiking/biking trails nearby
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Facilities
Terrace
Room amenities
Be entertained
Television
Home comfort
Heating
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Stay connected
Free WiFi
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Does Akelarre Ostatuta offer free cancellation for a full refund?
Yes, Akelarre Ostatuta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Akelarre Ostatuta?
Sorry, pets aren't allowed.
Is parking offered on site at Akelarre Ostatuta?
Sorry, there's no onsite parking at Akelarre Ostatuta.
What are the check-in and check-out times at Akelarre Ostatuta?
Check-in start time: noon; Check-in end time: anytime. Check-out time is noon.
What is there to do at Akelarre Ostatuta and nearby?
Have fun during the warmer months with activities nearby such as hiking.
What's the area around Akelarre Ostatuta like?
Akelarre Ostatuta is a short 4-minute walk from The Oak of Guernica and 2 minutes' walk from Museo Euskal Herria.
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Reviews
Akelarre Ostatuta Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
6.2
Amenities
6.8
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Aug 27, 2023
Great location with clean, quiet rooms. The managers were bery helpful with check-in.
Dorothy
Verified
8/10 Very good
Oct 23, 2024
The facilities were much more satisfactory than I expected. I was also satisfied with the elevator, kitchen, and view. However, the bedding smelled like it was not dry and the pillow smelled, so I put on the cover I brought and slept. The pillow cover was fine, but the pillow itself should be washed in hot water or replaced with a new one. Room number 3612
Michelle
Michelle, 1-night trip
Verified
4/10 Fair
Mar 30, 2025
The check in process was difficult as our US phone needed wifi to comply. We had to communicate several times to get the info via email. They were polite, but it took a while. The outside check-in machine didn't work. The shared kitchen where they wanted us to eat was obviously used on our arrival. Our room was clean and tidy. We could have used more heat. It would have been really nice to have an actual person on the premises.
Lise
Lise, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2024
Excellent value and location, nice room
I have no idea why this place has mixed reviews - I thought it was excellent. Location was amazing - right in the town centre - the room was bright and clean and actually really nice- of course there was a buzz and hubbub from the street below but it didn't go in ridiculously late or detract from a good night's sleep, the beds and pillow were comfy, everything was fine. In addition, the hostel has a fast lift, the auto check-in works like a dream; the price was good (around 60€ for 2 pax) and messages were generally answered quickly via the Hotels app. It would perhaps be useful to be told that luggage sent ahead will be left on the 2nd floor terrace near the reception desk - we had a brief panic on arrival, not having had that info, but a WhatsApp message sorted things out within a few minutes.
There is a launderette directly opposite the hostel (think it said it closes at 8.30pm).
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
Jun 26, 2024
Great place, and great staff
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
May 22, 2025
Great no-frills hotel in the heart of Gernika. The rooms are basic but if you get a good price, I would recommend it for somewhere to stay. The pin entry system makes check in simple and the owners were communicative.
Germaine
Germaine, 2-night trip
Verified
10/10 Exceptional
May 21, 2025
Stopped on my way through Camino Norte. No complaints. More than adequate for a couple of nights stay.
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
Sep 29, 2023
Really appreciated the auto check-in
C.Brandi
C.Brandi, 1-night trip
Verified
8/10 Very good
Jun 3, 2025
This is an old school property from the 50s 60s that has the check in desk on the 2nd floor, 1 up from the street. The rooms are compact but functional. It's a throw back to an earlier age.
John
John, 1-night trip
Verified
4/10 Fair
Jun 28, 2025
Not great.
It was inexpensive and was just a bed for the night but was just not very nice. Tired tatty furniture. Saw no one at all. Upstairs was a communal kitchen that was horrible. It was more of a cheap hostel really.
Jenny
Jenny, 1-night trip
Verified
2/10 Poor
Apr 6, 2024
Take it if it is the last chance to not to sleep on the street. We have heard all the life of the neighbourhood including making pee… some industrial machine sound. Bad sheets had stains. The whole room was not clean. No design…
Maria
Maria, 1-night trip
Verified
8/10 Very good
May 5, 2024
The confirmation number sent by hotels.com dod not work in the automated checkin machine.
Daniel
Daniel, 1-night trip
Verified
6/10 Good
May 7, 2026
Lo mejor la ubicación. El precio excesivo
Joan Enric
Joan Enric, 1-night trip
Verified
10/10 Exceptional
May 18, 2025
Bien faire son Check in online
L’hôtel est très bien situé. Il faut bien faire son Check in à l’avance pour avoir le code d’entrée avant l’arrivée.
Christine
Christine, 1-night trip
Verified
10/10 Exceptional
Apr 27, 2025
Muy bien
Carme
Carme, 3-night trip
Verified
2/10 Poor
Apr 13, 2025
Déçue de l’établissement
Enregistrement en ligne pour obtenir le code très très laborieux ! Lit propre . Beaucoup d’humidité et de moisissures dans la chambre . Bonne localisation mais beaucoup de bruit de l’intérieur comme de l’extérieur.
Diane
Diane, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2025
Todo perfecto.
Maria teresa
Maria teresa, 1-night trip
Verified
8/10 Very good
Jan 6, 2025
En general, todo correcto, y estupendo para el tipo de alojamiento.
Santiago
Santiago, 3-night trip
Verified
2/10 Poor
Nov 11, 2024
No lo recomiendo para nada
Habitacion extrapequeña con un olor horrible a humedad.No te pasan a limpiar la habitacion y el baño pegado a la cama. El armario sin puerta se cae a trozos las baldas y la barra para colgar la ropa se doblaba con el peso.
Justo frente a la ventana habia un bar de copas, y hasta que no cerraban era imposible dormir.
Se venden como hotel y es una pension de paso. Un sobrecito de champu y gel de ducha para tres noches, y el rollo de papel de baño lo tuve que comprar.
Me fui a la segunda noche de estar ahi teniendo pagadas tres noches.
Una experiencia horrible.
Yakaira l
Yakaira l, 3-night trip
Verified
2/10 Poor
Nov 5, 2024
Alojamiento sucio y el baño no tenía puerta. Toallas solo para una persona y no había secador de pelo ( estaba incluido).
Andoni
Andoni, 1-night trip
Verified
6/10 Good
Nov 3, 2024
M......
maider
maider, 1-night trip
Verified
8/10 Very good
May 15, 2024
Kleine kamer, centraal gelegen. Badkamer is half open, geen privacy.
marion
marion, 1-night trip
Verified
8/10 Very good
May 5, 2024
Agréable, pratique
Agréable, bien situé, proche du centre-ville. Lits confortables
Didier
Didier, 1-night trip
Verified
2/10 Poor
Mar 17, 2024
El apartamento sucio, con restos de pelos en el baño. El aseo no tiene puerta. Paredes con humedad. Sin calefacción y mucho frío. Pegado al ascensor por lo que mucho ruido cada vez que alguien esperaba el ascensor. Habitación vieja, con mal olor y sensación de abandonada.
No quisimos quedarnos. Nos fuimos a la noche. Demasiado frío.
No os fiéis del precio. Lo barato sale caro
Olga
Olga, 1-night trip
Verified
2/10 Poor
Nov 21, 2023
Sin calefacción, rota la cisterna, la tv tampoco funcionaba en definitiva de los peores hoteles que he estado.
Además que no había nadie de personal para quejarse