10/10 绝佳
2025 年 4 月 11 日
Friendly and Accommodating Service
I stayed here in Sept/24. Obviously, I enjoyed it enough to give it another try.
I am an adamant non-smoker. On my last stay I brought it up. Reception tried to rid the room of smoke but it really didn't help as it was thick as soup.
I mentioned upon reserving I really didn't want to go through that again. I also mentioned I would like to get some breakfast before it was actually served (8 to 10AM). I missed out on my last stay.
I am happy to say both small issues from last time were no longer issues on this visit thanks to a young gentleman named Phillip who was only eager to assist with a smile.
I was also able to extend my checkout time upon departure without a dreaded money grabbing fee.
Luggage storage is also available with a smile (Yanis) so you can enjoy Rethymno to its fullest.
To me the greatest virtue of this property is reception. They don't roll their eyes or give a heavy sigh at requests. They indeed want you happy and returning.
Breakfast has numerous choices even for the fussiest eaters such as myself.
The smallest downfall is the bed and pillows. The support was not firm as I like but we are all different.
Even though Room #503 faced the street any outside noise was minimal.
Job well done!!
Wendy
Wendy，2 晚行程
Hotels.com真实住客点评
