Can improve its wifi quality as one night it was raining heavily and the wifi was down!
Siu Kuen Alice
4/10
Harsimran
1 晚行程
10/10
Clean and very professional hotel. Rooms are cozy and offers a comfortable stay.
Ashutosh
2 晚商务旅行
8/10
Srinivas
4 晚行程
8/10
Staff is nice.
Srinivas
10 晚行程
10/10
Arun S was polite and helped us with breakfast every morning. The reception staff were also very helpful. Good position.
Benjamin
3 晚行程
10/10
Roberto
3 晚行程
10/10
This is my third or fourth stay at Oriental Residency. The rooms are good. Comfortable. Breakfast is good. And staff is very friendly. Deepak and Supriya are great. Hotel needs a little upkeep. Center location.
Rajesh
4 晚家庭旅行
8/10
The Oriental Residency is a good hotel to consider when visiting Mumbai. The rooms are comfortable with aircon, wifi, and flat screen TV. The meals from The Soul Restaurant were delicious and the staff are courteous . Location was good for me as I was in Mumbai for dental surgery and it's 5 minutes walking distance to Dentzz Dental. For anyone on a budget, the Oriental Residency is a great hotel to consider.
Steven
19 晚行程
10/10
Clean room, outstanding service, host very friendly!
BRAD
13 晚浪漫旅行
10/10
Very nice place to stay and very nice staff
Greg
17 晚行程
10/10
Xux
vishnu
1 晚行程
4/10
The property needs solid facelift. Most of the fixtures are loose or falling. Curtains were off the hooks.
Bathroom has less light for shaving. Toilet pot was very dirty.
Breakfast was so so with very limited spread.
Over all it was not worth the price we paid.
Ravindra
1 晚家庭旅行
6/10
Lors de mon arrivée, l'employé à la réception insistait pour que paye mon séjour alors que le tout avait déjà été payé par Expedia 8 mois auparavant. Après une attente de 10 minutes et un appel, il a compris que le tout avait bel et bien été payé. Ensuite j'ai passé 48h sans WiFi. Je devais demander constamment si ca fonctionnait car aucun suivi n'était fait de leur côté (pour m'informer). Et inévitablement... je n'ai eu aucun dédommagement.
Le personnel du restaurant est #1 .
Murielle Cynthia
2/10
I booked this hotel because I had a really good experience from my previous stay. Now this hotel staffer whoever was on duty on 3rd March night gave us the worst ever travel experience. In the middle of the night he simply said we dont have your reservation or booking and I cant help you. This happened when I had booked the hotel 2 months in advance. I never had seen the a Hotel did not get a booking after 2 months. I was carrying a 6 month old child and she was crying as we could get rest after traveling from us and he simply did not allow us on the hotel premises and was discourteous as well and when another hotel staffer or porter tried to help he asked him not to. We even asked if he could give us a room with extra payment and he even denied that and he was more concerned of entry door opening and closing as we were trying to calm our child and trying to book another hotel.$140 dollar wasted. My child cried for 3-4 hours as all the hotels 3 or 4 star were all full when we tried to book another hotel. When I asked for a refund through Expedia the management also did not pick the Customer service reps call and did not refund our booking. Please avoid this Hotel at all cost.
Shubhankar
2 晚家庭旅行
6/10
Not worth the price. Rooms are old and very small with a very dirty look and feel and we were apparently upgraded. Definitely will not stay here again.
真实旅客
1 晚家庭旅行
6/10
Nice location. Courteous staff.
Basic things like hand/face towels, hair dryer, ashtray etc had to be asked for.
Room provided for triple occupancy was too small, with very little leg space and no space (as in chair/sofa etc) to sit.
Ayesha
3 晚结伴旅行
2/10
Very bad and dirty and not worth a fraction of the price
Basel
3 晚商务旅行
10/10
Staff were excellent always willing to help
Constantino
15 晚家庭旅行
2/10
The photos are out of date! The room was filthy! THere were dead insects on the window seals. The toilet was badly stained. There was dirt and scale around the shower door. the walls of the shower were dirty. There was a smell in the room. The bin in the bathroom was rusty and dirty. We cleaned all the surfaces with Lyzol wipes, and the wipes were black with dirt and dust. Would NEVER stay here again! The management was also not firendly. We had booked a Luxury room and were shown 5 rooms which were all substandard. We settled for a premium room which was the best of the worst. The manager refused to refund the difference. A couple of the front desk staff would ignore us because we complained. The breakfast and staff in the morning at breakfast led by Arun Shetty were fantastic though!
BHARAT
20 晚浪漫旅行
6/10
ロケーションは比較的便利ですが、設備がとても老朽化しております。
Matsumura
1 晚行程
2/10
Birendra
1 晚行程
10/10
angelo
4 晚行程
8/10
Decent hotel, small rooms- at least the 'classic' ones. Nice restaurant with good service. Helpful staff. Location is good. Nice pubs nearby. Nothing comes to mind that i can complain about. Just a funny incident - The reception guy was fast asleep & snoring when i checked out at 04:00 AM in the morning as i had an early morning flight. Thank god i cleared my dues the previous night! All in all i would recommend this place for a short stay of 2-3 days. 4 stars from me.