Terrible worst hotel . Shower not workings. 1 towl . 1 pillow . Need a lot of work
Simon
1 晚行程
6/10
Baburao
1 晚行程
4/10
No breakfast, restaurant, bar or working television despite claims to the contrary on their website.
Daniel
3 晚行程
2/10
Old and not clean
Morad
1 晚结伴旅行
4/10
Friendly,but very dirty!!
John
1 晚行程
4/10
Was not the best come home with loads of bites
Louise
1 晚家庭旅行
2/10
MEHMET
1 晚行程
2/10
Elaine
1 晚行程
6/10
good price but very old and small
aron
2 晚浪漫旅行
2/10
There was a smell of smoking in the room, blood on bathroom floor, toilet roll was tiny, duvet was very dirty. I booked two nights, but I was able to manage one night as I had no choice to sleep there for the next day to book another one. When I informed the receptionist of my experience, he did not care to know as he was on the phone smiling. Very horrible experience. A lot of noises everywhere and drilling.
Kwabena
2 晚行程
2/10
I have been staying in Bournemouth 3-4 times every year for the last 30 years and this is definitely the WORST hotel I have ever stayed in
Night 1: Our flight was delayed - rang hotel numerous times - no answer
Got to hotel - no-one in reception - front door locked - nobody about - 2 guests entered hotel at midnight (they had keys)and we followed them into foyer
We stayed in foyer until 3am - somebody appeared in reception and we got key to our room
Night 2: People asleep on couch in foyer area
Night 3: Returned to hotel at 22.30 - our key for front door did NOT work - luckily there was someone in reception area - heard us knocking and let us in
The Wi-Fi did not work
The duvets were filthy
Carpet was filthy
3 star hotel - seriously??
The shower had hot water sometimes
There was a nice gentleman on reception when we were leaving on Monday morning - the only positive aspect to our whole stay
Bernard
3 晚行程
4/10
Julie
1 晚行程
2/10
Chris
1 晚行程
2/10
Albert
2 晚行程
6/10
Lovely staff but a very small room, dated and aweful smell from shower room plumbing.
Stephen
2 晚行程
6/10
We didn’t have any toilet paper replaced . The tv remote was broken . The hallway had a very strong tobacco smell and the lift was broken so going up and down was a nightmare
Maximo
2 晚结伴旅行
6/10
Hotel was filthy.
Staff friendly.
Others guests overly loud.
真实旅客
1 晚行程
2/10
Avoid . I paid 300 pound and not even tv
真实旅客
1 晚家庭旅行
4/10
Hotel was very rundown and unclean.
真实旅客
2 晚商务旅行
10/10
真实旅客
1 晚行程
6/10
Amir
1 晚行程
2/10
If you like the dirty crack den feel this is the hotel for you.
My gf said it was worse the the 1* 18-30 holiday to kavos she went on in 2001.
It was that bad one of our party who was staying left and rebooked another hotel .
And I am still awaiting a refund.
We found a syringe rapper in our bathroom one of the rooms still had food on the floor from the guest before.
The beds look like they had been knocked up in a year 7 wood work class out if MDF and were all different heights .
The rooms had a strong smell of wet cat 🐈
If I could leave a -5 star I would I can see me having to contact the back to get my refund as it was promised before leaving and I am still waiting now .....
Jacksmith
1 晚浪漫旅行
4/10
Our employees stated this was not a great place to stay and have asked that we do not book them here again
真实旅客
4 晚行程
6/10
Carla
1 晚行程
4/10
Very bad experience in our room. Really uncomfortable beds and cold water.