We came to liverpool for the Arsenal/Liverpool game. The hotel and staff were great. Hotel clean, property clean. BUT, I am from the USA. We actually left the hotel and did not stay overnight. I said i dont care about losing $200 american dollars. The room doors only have a 4 digit lock code with no deadbolt or chain for extra security. After 4 people tried to open our door unsuccessfully i said thats it, we are leaving. Also if an issue such as a fire on the first floor occurs, we had no way out except our window. In the usa the law is we would have a fire escape out our window but things are different here in England. Again the staff great, hotel and property really clean but the lack of security and lack of options to get out if a fire occurs is what made me leave with my son. For 3 hours after the 4th attempt of someone coming in we put the dresser and end table in front of our door for safety. I said this is crazy. Also with no reception area( did not know this info till AFTER booking) the main entry(red door) had a 4 digit code. Someone came in who had stayed a week earlier and was able to come in. So i guess the code does not change. For the loss of $200 dollars, I didn't care. Cant put a price on safety.
