2/10 很差2024 年 10 月 16 日通过谷歌翻译They couldn't find my booking and told me they were not trained on the system and asked me to cancel my booking while their policy is "non refundable". Had to go to their head office and issue the receipt and go back to the hotel. Terrible service真实旅客1 晚行程Hotels.com真实住客点评