Came here over New Years to celebrate an anniversary with my husband. We ate at Core for the New Year’s Eve 5 course menu. Quality and taste was terrible. Servers not trained well but friendly. We did like the wagyu course. Not worth $600.
Pool was nice and relaxing. Not enough servers, drink and food orders took a long time. Pool in the evening is a huge mess, nobody cleans up cups and towels until the next morning.
We really enjoyed eating at Ignite. Sushi rolls were incredible. Drinks were strong and delicious.
Hotel rooms are a little tired and need to be updated. Disappointed with how scratchy the bed sheets were. I thought this was the Ritz?? Beds were hard, we slept horribly. We enjoyed our stay but this did not feel like the Ritz. Poorly trained employees, awful room service, seemed equal to a cheap all inclusive resort. Will stay at the Four Seasons next time.
Jacqueline
Jacqueline,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 4 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Excellent
Christine
Christine,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 25 日
Alma
Alma,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 15 日
It's a 5 star resort..what else do I need to say!!
A very fine example of Southern Ariza charm and amenities.
Remember to check out the Spa.
Stuart
Stuart,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 1 日
Beautiful property and grounds. Great hiking. Isolation and a smaller property make for a uniquely tranquil setting.
Adrian
Adrian,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 25 日
Beautiful hotel
The rooms were well done, service was excellent highly recommend this hotel to anybody wanting to get away and have a wonderful pampered night
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 3 日
This was an amazing oasis to stay while moving my daughter into college. The staff was incredibly helpful and attentive at every step. At one point when my daughter was feeling anxious and emotional, she was treated like family and welcomed to Arizona so warmly it nearly brought me to tears. Honestly every person we met at the resort was an absolute gem who made each day brighter!
Christina
Christina,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 23 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 21 日
Nicole
Nicole,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 18 日
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 9 月 12 日
Property was beautiful but the customer service was not at level you expect when staying at a Ritz-Carlton. Concierge was unhelpful and seemed bothered when I inquired about available activities on the property. The servers by the pool ignored the cabanas until I went up to the bar to ask how I could place an order. In-room dining was good but we did order the charcuterie plate two nights while we were there and the second time we were given a portion that was half the size and the staff member who delivered was dismissive when I brought it up. The Ritz-Carlton at Dove Mountain falls far short of being the gold standard of customer service that Ritz-Carlton is known for.
William
William,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 11 日
James
James,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 10 日
Tiffany
Tiffany,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 10 日
Joseph
Joseph,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 6 日
It was 5 stars all the way. Alex at the Poolside bar was awesome! Everyone was great!!! Can't wait to go back some day soon.
Jill
Jill,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 2 日
STEVEN
STEVEN,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 30 日
We wanted a quiet couple of days to celebrate our 56th wedding anniversary with a beautiful location and good food and wine. Dove mountain is beautiful, the food was delicious, and the staff couldn't have been nicer. We hope to make this an annual event.