2nd floor - end room - room got hot with no heat on even though was 40’s outside.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 12 日
Andrew
Andrew,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Luis
Luis,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Stunning
Amazing
Debie
Debie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 22 日
The rooms are not well maintained and customer service seems worse compared to before Helene
Qi
Qi,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 16 日
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 9 日
Hotel Elevators were broken, but staff was very helpful with us using the service elevator.
Brook
Brook,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 2 日
Nice hotel!
Haitao
Haitao,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Very nice hotel
Bernard
Bernard,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Girls weekend
Very cozy room and great location. We were able to walk to shops and even the movies. Very convenient!
Telisha
Telisha,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Overall it was very nice. The staff were very helpful and friendly. The only thing that was not good was that the ac air blew right on the beds and made it uncomfortable to prop up in bed and watch tv
Leslie
Leslie,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 18 日
Helen
Helen,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2024 年 12 月 16 日
It was very convenient and clean. The staff members were good also.
Corey
Corey,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
Excellent hotel in a super convenient location - easy access to I26 and lots of good shopping and dining within walking distance. Hotel is well maintained and staff is very friendly. Two negatives to this otherwise outstanding hotel: regular internet is very slow and gym is too small.
Henry
Henry,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 4 日
Will
Will,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 2 日
Good job Hilton staff!
Excellent visit. Only stayed one night but will definitely stay here again. Breakfast at the restaraunt was very good.
Talked with manager Dana about the efforts that Hilton as a corporation and the local management at this location made in supporting their staff , visitors and the people of the surrounding area in the wake of Hurricane Helene. I was so happy to the caring spirit that was exercised in taking care of their workers to make sure they were safe and needs met. How they supported the Duke Energy workers that came in the the aftermath of the storm to restore power in Asheville and the surrounding area. An most importantly, how they supported of the people of the local communities who need a safe place to shelter and recover from the storm.
The staff at the hotel is not trained to handle disaster recovery situations but they did their best to show compassion and support to the people of the area. Kudos to Dana and all of the staff at this Hilton for demonstrating the love and care that everyone needed during this horrible time. Thank you for being there for the community. I will make this location my first choice for any futire visits to this area!