Room 201 the pipes in the wall were banging very loudly anytime anyone put the water on. Made sleeping impossible. Made two reports to the front desk.
Christine
2 晚家庭旅行
10/10
Joseph
1 晚行程
6/10
No hot water for the first day and a half at my day and they offered no compensation or anything for the inconvenience
Richard
2 晚行程
10/10
Angela
3 晚行程
8/10
2nd floor - end room - room got hot with no heat on even though was 40’s outside.
真实旅客
2 晚家庭旅行
10/10
Andrew
4 晚行程
10/10
Joseph
1 晚行程
10/10
Luis
1 晚商务旅行
10/10
Amazing
Debie
1 晚行程
4/10
The rooms are not well maintained and customer service seems worse compared to before Helene
Qi
2 晚行程
2/10
Daniel
2 晚行程
8/10
Hotel Elevators were broken, but staff was very helpful with us using the service elevator.
Brook
1 晚家庭旅行
8/10
Nice hotel!
Haitao
2 晚家庭旅行
10/10
Very nice hotel
Bernard
1 晚浪漫旅行
10/10
Very cozy room and great location. We were able to walk to shops and even the movies. Very convenient!
Telisha
1 晚结伴旅行
10/10
Overall it was very nice. The staff were very helpful and friendly. The only thing that was not good was that the ac air blew right on the beds and made it uncomfortable to prop up in bed and watch tv
Leslie
5 晚家庭旅行
10/10
Helen
1 晚行程
10/10
It was very convenient and clean. The staff members were good also.
Corey
1 晚家庭旅行
10/10
Excellent hotel in a super convenient location - easy access to I26 and lots of good shopping and dining within walking distance. Hotel is well maintained and staff is very friendly. Two negatives to this otherwise outstanding hotel: regular internet is very slow and gym is too small.