If not for the billing mistakes and claims for minibar (which were resolved) it would have been perfect. Don't tell the guest that the water and soft drink is complimentary in a suite when your staff then claims payment for this.
Lars
2 晚商务旅行
10/10
Tommy Tuong
1 晚行程
6/10
Location is excellent. Very walkable and convenient. Rey Suite with city view was roomy and comfortable, surprisingly void of street noise at night.
Areas for improvement: music from hallways always audible from room, in room safe not attached to anything, weeklong stay and housekeeping never vacuumed our floor, laundry service was sloppy (clothing damp and very wrinkled, including dry cleaning)
Bruce
8 晚浪漫旅行
8/10
The property was
Andrew
1 晚行程
10/10
Tommy Tuong
3 晚行程
6/10
真实旅客
2 晚行程
10/10
The facility is more than I expected. The room is perfect for two people. I am impressed how nice and clean the facility.
Lu
1 晚结伴旅行
10/10
REY hotel was very comfortable for our 5 day stay in Hanoi. The hotel is walkable to all the best eating spots in the Old quarter and the hustle and bustle of the Vietnam streets. The hotel itself is also very modern and clean. Bao Linh -GSA was also very helpful in recommending a delicious traditional Vietnamese restaurant and providing assistance throughout our stay.
I Seong
5 晚家庭旅行
10/10
Very good hotel and new, quiet room, Hoai Linh is very helpful. Good place to stay for the next visit
Yang
2 晚行程
10/10
They upped us to a deluxe room for our first stay and it was a very nice. The staff is professional and the hotel is very clean and beautiful. We would come again.
Aelia
1 晚行程
10/10
Loved our stay at the Rey.. the location was very convenient, we were able to go around the old quarter on foot. The property was sparkling clean and the staff was very friendly.
Ishan
1 晚浪漫旅行
10/10
真实旅客
3 晚结伴旅行
10/10
Laura
1 晚行程
8/10
Good value for money hotel.
Luis
4 晚家庭旅行
10/10
Our experience was great! Staffs were friendly and the hotel was in the center of everything.
Phil
3 晚行程
10/10
Tommy Tuong
4 晚行程
10/10
Phillip
12 晚行程
10/10
jong seok
1 晚行程
10/10
Clean and new, just outside old quarter so it is quiet.