Skip to main content

Hotel Goldener Stern – Self check-in

2.5 star property
Belle Époque hotel within walking distance of Chapel Bridge

Choose dates to view prices

When you stay at Hotel Goldener Stern – Self check-in, you'll be within a 10-minute drive of Swiss Transportation Museum and Chapel Bridge.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (2)

  • Weekly housekeeping
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Espresso maker
  • Elevator
  • Limited housekeeping
  • Mini-fridge
  • Hair dryer
The current price is CNY1,538
CNY1,640 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for City Double Room

City Double Room | Down comforters, in-room safe, desk, iron/ironing board

City Double Room

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Down comforters, in-room safe, desk, iron/ironing board

Superior Double Room

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board

Standard Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board

Superior Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board

Deluxe Quadruple Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Down comforters, in-room safe, desk, iron/ironing board

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Miscellaneous
ibis Styles Luzern
Lucerne
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry facilities
8.0 out of 10, Very Good, 1,001 reviews
ibis Styles Luzern
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
35 Burgerstrasse, Lucerne, LU, 6003

What's nearby

  • Jesuit Church - 3 min walk - 0.3 km
  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 5 min walk - 0.5 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Chateau Guetsch - 10 min walk - 0.8 km

Getting around

  • Zurich Airport (ZRH) - 55 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Lucerne Station - 9 min walk
  • Luzern Sgv Station - 16 min walk

Restaurants

  • ‪Thai Garden - ‬4 min walk
  • ‪Penthouse - ‬4 min walk
  • ‪Wirtshaus Bar Krienbrüggli - ‬2 min walk
  • ‪Melissa‘s Kitchen - ‬1 min walk
  • ‪Mövenpick - ‬5 min walk

About this property

Hotel Goldener Stern – Self check-in

When you stay at Hotel Goldener Stern – Self check-in, you'll be within a 10-minute drive of Swiss Transportation Museum and Chapel Bridge.

At a glance

DONE

Hotel size

    • 18 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Virtual front desk

Facilities

  • Walkway to water
  • Belle Époque architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 24
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 42-inch Smart TV

Home comfort

  • Air conditioning and heating
  • Fan
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Mini-fridge

More

  • Weekly housekeeping
  • In-room safe
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.50 per person, per night

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Burgerstrasse 35

Hotel Goldener Stern contactless check in

Hotel Goldener Stern - contactless check-in Hotel

Boutique Hotel Goldener Stern contactless check in

Hotel Goldener Stern - contactless check-in Lucerne

Hotel Goldener Stern - contactless check-in Hotel Lucerne

Frequently asked questions

Does Hotel Goldener Stern – Self check-in offer free cancellation for a full refund?

Yes, Hotel Goldener Stern – Self check-in does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Goldener Stern – Self check-in?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Goldener Stern – Self check-in?

Sorry, there's no onsite parking at Hotel Goldener Stern – Self check-in.

What are the check-in and check-out times at Hotel Goldener Stern – Self check-in?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at Hotel Goldener Stern – Self check-in?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (17-min walk) is nearby.

What is there to do at Hotel Goldener Stern – Self check-in and nearby?

Recommended spots to visit include Swiss Transportation Museum (1.9 mi).

What's the area around Hotel Goldener Stern – Self check-in like?

Hotel Goldener Stern – Self check-in is in the heart of Lucerne, a short 9-minute walk from Lucerne (QLJ-Lucerne Train Station) and 5 minutes' walk from Chapel Bridge.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Goldener Stern – Self check-in Reviews

8.0

Very Good

8.8

Cleanliness

8.0

Amenities

7.2

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Air conditioning was a lifesaver and a definite plus during hot weather. (3 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great location and fantastic accommodation
Todd, 1-night trip
Verified

8/10 Very good

the location was great.
Katherine Joy, 6-night trip
Verified

8/10 Very good

Room was good. Heating too strong. There was no staff, it gives the place a deserted feeling.
Adrianus, 1-night trip
Verified

8/10 Very good

Good location, easy walk to/from the train station. The rooms are adequate size, not large but also not too small. We would stay again based on value and location.
Thomas, 2-night trip
Verified

10/10 Exceptional

Good location. The room was cozy. We enjoyed our stay.
Fabiano, 1-night trip
Verified

10/10 Exceptional

Lucerne stay

Very comfortable and clean and quiet area. The room had air conditions as it was warm the week we stayed here. Very centrally located to all the shopping and resteurants.
ernest, 4-night trip
Verified

8/10 Very good

Nice location in the centre of Lucerne. Clean room and easy check-in. Only drawback was the small bathroom.
Chris, 2-night trip
Verified

10/10 Exceptional

Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable.
Lorry, 2-night trip
Verified

10/10 Exceptional

What a find! Great central location, clear check in instructions, everything you could need in the room including air con, kettle & mini-freezer. I would definitely recommend staying here.
haf, 3-night trip
Verified

10/10 Exceptional

Great hotel.

Great location. Very easy to self checkin
2-night trip
Verified

10/10 Exceptional

Really good location and the room was clean with sufficient space for two persons. The bed was super comfortable and I didn't miss the human contact at all.
Randi, 2-night trip
Verified

8/10 Very good

Great location, especially for us as a stopover for one night. Close to shopping, dining, and the train station. You have to make sure you can access email to get check-in instructions, which can be challenging for international travelers. There is no reception. The rooms are small but clean.
Jamie, 1-night trip
Verified

10/10 Exceptional

Great

Great hotel only 10 mins from the train station in Luzern. If you like connection then maybe its not the best hotel for you, but the contactless check in was simple and the service via Whats App was great. The xmas night market was just outside the hotel, which made it very magical. Highly recommend staying here.
Ryan, 2-night trip
Verified

10/10 Exceptional

Last night we had the pleasure of staying at the Hotel Goldener Stern. The room was freshly and modernly furnished, and the digital access made everything more convenient. Located in the heart of Lucerne's old town, the hotel was an ideal base for our explorations. Overall, our stay provided a cozy and pleasant experience in this charming hotel!
Verified

6/10 Good

The hotel is in a very nice area, convenient for walking around the old town/river area. I was not a big fan of the contactless check-in, would much rather interact with a person for that instead of a computer.
Tim, 2-night trip
Verified

10/10 Exceptional

The place is easy to access. The person sends all the information for check in. The room is comfortable, normal for a hotel in Europe. It says it's the oldest in Lucerne but it looks updated. I liked the idea that it was old, the elevator is small but it works and traveling is about knowing and feeling the other country. I liked it. A hotel close to everything.
Jean, 2-night trip
Verified

8/10 Very good

We stayed just one night. Everything is done remotely, no staff on site. Not a bad thing, just didn’t realize that and might not be a great fit for all travelers. Also above a pub with late live music. They left ear plugs for us- but was still a loud evening. Again- the music didn’t bother us much, but travelers should be aware. It was clean and we had enough space for our family of 4.
Samantha, 1-night trip
Verified

6/10 Good

Great Location but small room

Location is v gd, near old town. Ez to chk in and chk out by ourselves using a kiosk. However, room was small and it can get stuffy. Our 2nd night, there were many insects. We closed our windows but they came in through the bathroom window that was opened.
2-night trip
Verified

8/10 Very good

Good hotel with straight forward self check-in process. Fairly central in Lucerne. Knocking some points off the cleaniness as there was a kettle used by the previous hotel guest that was not clean (i.e. had cloves and tissue still in the kettle). Once this was reported to the hotel management, they quickly replaced the kettle by the time we came back from our day outing.
P, 2-night trip
Verified

8/10 Very good

Clean, quiet, large, basic room with comfortable bed. Ideal location to sights, an easy 5 minute walk from the train station. I believe it is one of the oldest hotels in the city which was pretty cool. We are breakfast across the street at a local cafe called Bistro Miele, really good American style breakfast. Self check was suoer easy. I would stay there again if my travels lead me to Lucerne.
Yvonne, 1-night trip
Verified

10/10 Exceptional

Nice hotel self check in was simple. Which means no staff on the property overnight and no front desk. Although there is a supply closet if you need certain things. Its really close to the water Which was nice. The elevator is really small like 2ftx2ft sp can just barely fit in with a suitcase. But overall nice cute hotel
Rivkah, 3-night trip
Verified

8/10 Very good

Since a self-checkin hotel there is no staff; all communication is via email, text, or phone. Was not a problem for us, but something to understand. There is a small elevator for heavy luggage. We had two beds. Everything was clean. These are older rooms, but everything worked well. Amenties included coffee maker, fridge, and safe.
Susan, 1-night trip
Verified

8/10 Very good

Great location and nice room.
Paul, 1-night trip
Verified

8/10 Very good

Clean, much smaller than expected
James, 2-night trip
Verified

8/10 Very good

Great place and nice and central. Wish the bartender had of told us that we had coupons in our room for a discount at the bar.
Tammy, 3-night trip