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Hotel Puerta del Rey

3.0 star property
Hotel in Santa Cruz

Choose dates to view prices

Located in the heart of the business district, Hotel Puerta del Rey offers a warm welcome with a breakfast buffet and dry cleaning/laundry services. With free WiFi, luggage storage, meeting rooms, and concierge services at your fingertips you can focus on what matters most. Guests rave about their stay.

Reviews

5.4 out of 10

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (9)

  • Daily housekeeping
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Laundry service
  • Conference space
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (4)

  • Private bathroom
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free self parking
The current price is CNY202
CNY202 total
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View | Free WiFi

Standard Room, 1 Queen Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | Free WiFi

Standard Twin Room, 2 Twin Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Suite

Comfort Suite | Free WiFi

Comfort Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Free WiFi

Family Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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CNY284 total
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About the neighborhood

Map
Avenida Busch & calle el Salvador, Santa Cruz, Santa Cruz Department

What's nearby

  • Municipal Library - 14 min walk - 1.2 km
  • Arenal Park - 15 min walk - 1.3 km
  • Plaza 24 de Septiembre - 17 min walk - 1.5 km
  • San Lorenzo Cathedral - 18 min walk - 1.6 km
  • Santa Cruz Zoo - 4 min drive - 2.5 km

Getting around

  • Santa Cruz (SRZ-El Trompillo) - 13 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 29 min drive
  • Santa Cruz de la Sierra Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pollo Diez - ‬5 min walk
  • ‪Cornerstone - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Restaurant Bar “El Prado” - ‬8 min walk
  • ‪Restaurat Guapurú - Hotel Yotaú - ‬7 min walk

About this property

Hotel Puerta del Rey

Located just 3.4 mi (5.5 km) from the airport, Hotel Puerta del Rey offers a shuttle (available 24 hours). Free perks include WiFi, self parking, and buffet breakfast on weekdays between 6:30 AM and 10:00 AM.

At a glance

DONE

Hotel size

    • 21 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–10:00 AM

Working away

  • Meeting rooms
  • Coworking spaces
  • Conference space (22 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 24-hour pool access

Accessibility

  • Accessible airport shuttle

Room amenities

Freshen up

  • Private bathroom

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per room (one-way)

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Puerta del Rey Hotel
Hotel Puerta del Rey Santa Cruz
Hotel Puerta del Rey Hotel Santa Cruz

Frequently asked questions

Does Hotel Puerta del Rey offer free cancellation for a full refund?

Yes, Hotel Puerta del Rey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Puerta del Rey?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Puerta del Rey?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Puerta del Rey?

Yes, an airport shuttle is available. The charge is USD 25 per room one-way.

What are the check-in and check-out times at Hotel Puerta del Rey?

Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM.

What's the area around Hotel Puerta del Rey like?

Hotel Puerta del Rey is a short 15-minute walk from Arenal Park and 15 minutes' walk from Municipal Library.

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Reviews

Hotel Puerta del Rey Reviews

5.4

5.2

Cleanliness

2.0

Amenities

6.6

Staff & service

5.4

Property conditions & facilities

Reviews

Verified

8/10 Very good

Second stay

Simple, clean budget hotel
Ian, 3-night trip
Verified

8/10 Very good

Good option

Good hotel for the city, clean, fruendly staff, confortable
3-night trip
Verified

2/10 Poor

It was really bad, no hot water, no laundry. I wouldn’t recommend this place
ernesto, 3-night trip
Verified

2/10 Poor

Just did not feel safe
Paul, 11-night trip
Verified

4/10 Fair

Hotel precisando modernizar

O Hotel precisa de uma reforma, tudo muito antigo, falta manutenções, coisas quebradas, moveis rasgados, uma pena, mas os funcionários simpáticos e atenciosos.
MARCIO LUIZ, 1-night trip
Verified

4/10 Fair

Hotel bem abaixo do esperado

Hotel bem localizado, porém não é como nas fotos, o hotel precisa de manutenção, parece abandonado, não tinham toalhas suficientes e os lençóis e camas eram de qualidade ruim. O café da manhã muito muito ruim praticamente sem opção, o chuveiro foi a única coisa que era boa do hotel, porém o ralo estava entupido e a água não tinha escoamento! Não recomendo!
Aline, 1-night trip
Verified

2/10 Poor

Muy mal servicio sucio inseguro
Mary, 2-night trip
Verified

2/10 Poor

Silva maria, 6-night trip
Verified

10/10 Exceptional

Ana Flávia, 2-night trip
Verified

10/10 Exceptional

Carmiña Yolanda, 1-night trip
Verified

6/10 Good

Johara, 3-night trip