The staff is lovely: friendly, gracious, helpful.
Oswaldo, the manager (or, so I believe) is a huge asset to the property. In fact, the best thing about it. This is the 4th or 5th time I’ve booked rooms through Expedia and I’m not impressed. Overall, most of the pics and descriptions are misleading or false. There appears to be significant “doctoring”. As such, the guest arrives with certain expectations and are immediately disappointed when they can’t be met.
The photos on Expedia rarely look like the rooms or property in person. Advertised room or hotel amenities are rarely accurate.
Hotel Nawalli has the potential to be a 4 star hotel, but it’s between a 2.5-3.
The hotel and rooms are clean, but the balconies don’t have much overhang so there’s no protection from rain. You can’t leave your screen open if it’s raining.
My room was comfortable. The bed was nice. A mini fridge came in very handy, but no microwave, despite plenty of room for one.
Also, there’s no TV.
The pool is lovely. Never anyone in it so it’s very private. Perhaps it’s because it’s very small. Personally, I like that. I’ve lost a lot of weight and muscle with a health condition and I’d drown in most pools. This one is safe for young children and elderly. It’s also warmer spent the size - a feature I personally like.
Biggest prob: bugs. Carpenter ants everywhere: room, bed. balcony, hallway. Continental breakfast will leave you starving & I consume 1500 kcal/day. No elevator.
