可以免费取消我在东方之火里亚德 & SPA的预订并获得全额退款吗？

是的，东方之火里亚德 & SPA在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

东方之火里亚德 & SPA是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

东方之火里亚德 & SPA是否有停车场？

很抱歉，东方之火里亚德 & SPA没有停车场。

何时可在东方之火里亚德 & SPA办理入住和退房？

开始办理入住：14:00；停止办理入住：00:00。退房时间为 12:00。

东方之火里亚德 & SPA是否有内部娱乐场？

不，该花园酒店不设赌场，但拉马穆尼亚大赌场 (18-min walk)和马拉喀什赌场 (4-min drive)都在附近。

在东方之火里亚德 & SPA及其附近有什么游览观光项目？

东方之火里亚德 & SPA设有室外游泳池和SPA 服务。

东方之火里亚德 & SPA店内或附近是否有餐厅？

是的，有一家店内餐厅。

东方之火里亚德 & SPA周边区域环境如何？

从东方之火里亚德 & SPA仅需5 分钟步行可至杰马艾夫纳广场，18 分钟步行可至拉马穆尼亚大赌场。

马拉喀什东方之火里亚德 & SPA住宿优惠| Hotels.com 好订网

Q: 东方之火里亚德 & SPA是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 东方之火里亚德 & SPA店内或附近是否有餐厅？

是的，有一家店内餐厅。

10/10 绝佳

2025 年 10 月 20 日

Fantastic stay. Wasn't sure what to expect having read previous reviews but arrived late at night to a lovely welcome (desk staffed 24/7). We shared a twin room which was fairly basic but clean, cool and with quiet air conditioning it was all we needed. Shower room clean and water pressure great. We had no hot water at first but as soon as we raised this it got fixed. We asked for a hairdryer and had it for our stay. Front desk couldn't be more helpful. Full breakfast everyday with lovely waiting staff, especially Sophian, who would do anything for you. All staff very kind and helpful. Riad was close to amenities - great location - yet no sense of noise or hassle and bussle, lovely and peaceful. Highly recommend!

Claire，5 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 15 日

Gabriel，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 21 日

Excelente!

Eu amei. Atendimento excelente. Muito educados, prestativos. Voltarei com certeza!

Letícia Azevedo，4 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 15 日

Sublime

Un séjour en amoureux au Top, le ryad est très bien situé a 30 secondes a pied de la place jemma el fna. L'accueil la gentillesse du personnel sans compter leurs professionnalisme est au rendez-vous !! Ils nous ont organisés les excursions et les déplacements et le tout réglé tout au ryad pas besoin de ́negocier a des prix defiants toutes concurrences. Le petit déjeuner et les repas sont divinement bons fait maison et sur place !! Les chambres sont authentiques et tres agréables !! Je recommande !! Nous y retournerons sans la moindre hésitation.

Une des piscines aux portes des chambres.

Cedric，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 13 日

Excelente atención

Muy amables y atentos, está muy bonito el hotel y bien ubicado

Elena，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 6 日

Não recomendo

Localização perto da praça principal. Hotel bem menor do que aparenta. Café da manhã começa muito tarde e é bem limitado. Higiene pecou muito. TINHAM BARATAS NO QUARTO. Não ficaria novamente.

AMANDA，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 10 日

The room had bugs and the condition of the bathroom was bad. I was not given the room that I was booked from. The staff at my original location made me walk with my suitcase 15 minutes to another location.

wazma，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 4 日

The property was absolutely beautiful. Our host (who used to be a teacher!)was very gracious and we were greeted enthusiasticly and with a tea and a desert. Our host did an amazing job helping us book our excursions to the Ouzud Waterfalls and The Agafay Desert for a camel ride + dinner and a special show. The bed was comfortable and the soap and shampoo smelled great. The daily Moroccan Breakfast on the rooftop was delicious. The rooftop is a great space to sit and enjoy the breeze as well. The waitstaff was friendly and prompt. The special Moroccan tea was itself an experience. We also loved the little cat that lives at the rooftop!! The small pool was really nice and cold. It was great to cool off after being out all day in the heat. It was a little noisy on the first floor as our room was in the courtyard but not so much it disturbed my sleep. I would 100% stay here again. Actively dreaming about returning here for the 2030 World Cup! It was an amazing experience to be able to walk through the marketplace from our hotel and the entire staff were absolutely amazing and courteous. Much love from America. Shokran! En shalla!!!

Vicente Jose，5 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 8 月 3 日

Expérience très décevante malgré un bel emplacemen

J’ai séjourné 2 nuits dans ce Riyad situé en plein cœur de la place Djemaa el-Fna. Si l’emplacement est idéal pour visiter Marrakech, mon expérience a malheureusement été gâchée par un service très décevant. La première nuit a été particulièrement pénible : les bruits sont omniprésents, l’insonorisation est inexistante. J’entendais tout ce qui se passait dans l’établissement. Le pire a été le réveil brutal à 6h du matin causé par la femme de ménage qui déplaçait bruyamment les tables dans la salle du petit-déjeuner. Impossible de me rendormir après ça. Aucune attention n’a été portée au confort ou au repos des clients. Je ne recommande pas cet endroit à ceux qui recherchent un minimum de tranquillité ou de professionnalisme dans l’accueil.

Mina，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 25 日

STEPHANIE，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 28 日

Matthew，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 6 月 10 日

I was unsure how many stars to give this riad. The service deserves 5 stars - huge thanks to AbdeSalam and Mohamed for being so helpful and welcoming. As for the riad itself, here are the pros and cons: Pros: • Excellent location near Jemaa el-Fnaa (behind Café de France) • Traditional Moroccan style • Friendly customer service • Daily breakfast included • AC and Wi-Fi available • Mint tea and pastries on arrival • Room cleaned and towels changed daily • Walking distance to souks and restaurants Cons: • Very old building • Noisy - thin walls and loud doors • Low doorways (watch your head!) • Outdated bathrooms with a moldy smell • Strong fragrance in the building • Saw cockroaches in the room and pool area There are two buildings: the main one (some rooms and for check-in and breakfast) and a second one called “Terraces” where we stayed. It’s a short, safe walk between them. Our room was basic but had essentials like a safe, shampoo, and tissues. Overall, great staff and location, but the building itself could use updates.

Diana，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 9 日

Very good loction and staff are friendly

Nobu，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 2 日

The service was amazing. The receptionist assisted us with all our questions about the local area and where we were going after our stay. The food was delicious and the pool was refreshing!

Elissa，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 25 日

Friendly staff, the people made the experience so wonderful! Such a beautiful riad, I was in awe. They welcomed us with Moroccan and were so helpful throughout our trip. I would definitely recommend staying here. My only suggestion for improvements would be to invest in extractor fans for the bathroom as it can get very hot and humid.

Sakir，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 5 日

Federico，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 8 日

Trevlig vistelse i Marrakech

Enkelt men rent och trevlig personal. Altid vänliga och villiga att hjälpa till. Fixade utflykt och transfer. Ligger centralt vid nattmarknaden men ändå lugnt och skönt. Fin frukost med lite variationer.

Stefan，10 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 4 月 6 日

Excellent stay

We stayed 4 nights in Marrakech. The hotel was great and the personal made it such a nice and pleasant experience. They were always ready to help when needed. It was in the perfect location and the rooms were nice. I highly recommend this hotel

Noura，4 晚结伴旅行

Hotels.com真实住客点评

6/10 好

2025 年 4 月 5 日

Buena ubicación pero no tan cómodo para descansar

La ubicación excelente , solo que se escucha mucho ruidos desde las 6 de la mañana y no se puede descansar más , también hay que tener cuidado si te hospedan en el otro edificio porque las habitaciones son diferentes a las que ofrecen en fotos. La atención del personal es excelente.

Franz，3 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 4 月 1 日

Trude Møller，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 3 月 18 日

Warm welcome awaits you, staff are friendly and informative. I would stay again.

Joanne，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 2 月 3 日

Geoffrey，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 1 月 20 日

Daniel，3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 1 月 10 日

Bring your own towels.

We arrived late in the evening and initially put in a room in the annex building which looked nothing like the room we'd seen in pictures on the site. We made do because we were tired, the following day we were offered to move rooms into the main building which was better. Overall the room was small and basic and didn't feel worth the money we paid, although it was in a great location next to the main square. The most frustrating bit of the stay was that on two occasions the house keepers took our towels and did not replace them. When we asked for towels we were told they'd run out. Difficult to believe when they have a spa on site! We had to pester several times, they didn't appear overly bothered and it was the next day before any towels appeared. What baffled me was why did they remove the towels if they didn't have any to replace them with?! We'd have happily used the same ones again.

Richard，5 晚行程

Hotels.com真实住客点评

6/10 好

2024 年 12 月 23 日

Lucile，7 晚结伴旅行

Hotels.com真实住客点评

东方之火里亚德 & SPA

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可以免费取消我在东方之火里亚德 & SPA的预订并获得全额退款吗？

东方之火里亚德 & SPA有游泳池吗？

东方之火里亚德 & SPA是否允许携带宠物入住？

东方之火里亚德 & SPA是否有停车场？

何时可在东方之火里亚德 & SPA办理入住和退房？

东方之火里亚德 & SPA是否有内部娱乐场？

在东方之火里亚德 & SPA及其附近有什么游览观光项目？

东方之火里亚德 & SPA店内或附近是否有餐厅？

东方之火里亚德 & SPA周边区域环境如何？

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关于东方之火里亚德 & SPA的点评

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8.0

7.8

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10/10 绝佳

Claire

10/10 绝佳

Gabriel

10/10 绝佳

Excelente!

Letícia Azevedo

10/10 绝佳

Sublime