Staff is not welcoming or friendly. I was berated by the front desk staff for not knowing how to open the front lobby door once it was locked at night. It’s hard to tell if the front desk is a reception or coffee bar. Nobody seems happy to work there. Wrote to corporate about it and they never responded. It’s onviojs the bad attitude comes from the top. These people could learn a thing or two about hospitality.
The property was nice and parking was easy if they have enough spots.
真实旅客
2 晚家庭旅行
10/10
Logan
1 晚行程
10/10
Laura
4 晚行程
10/10
Hotel Henrietta is a lovely, comfortable, quiet hotel. Our suite was spacious and bright. The hotel staff are excellent and the breakfast fare- fresh, hand-made bagels with wonderful toppings brought us downstairs every morning!
Patricia
4 晚行程
10/10
Staff was very courteous and helpful
Leonard
6 晚行程
10/10
Beautiful boutique hotel. Stylish & comfortable rooms. Our preferred area of the Crescent City to stay…easy access to the Quarter, but we like the neighborhood, architecture & vibe in this area. We’ll be back.
真实旅客
4 晚行程
10/10
Karyn G.
2 晚行程
10/10
Worth the splurge!
Lynda
3 晚行程
10/10
Pilon
1 晚行程
10/10
Super cute decor in lobby and rooms. Firepits on patio are a nice bonus. Clean and nice extras like free bottled water and a free drink from the bar. Great staff.
Mindy
1 晚结伴旅行
10/10
Daniel
1 晚行程
10/10
Adan
2 晚商务旅行
10/10
Great location and design. Love the lobby. Service was just ok.
真实旅客
3 晚行程
8/10
What I loved: The decor in the lobby and rooms was the ultimate highlight of this property; what a beautiful chic updated clean experience. The cafe and fancy bagels were also 5star. The uptown location on St Charles Avenue and on the street car line was also incredible.
What I didn’t like: the TV location in my room was not visible from the bed without craning my neck. Personally I don’t love logging into my personal accounts for streaming services at hotels and that was the only option. My experience with the front desk ladies was polarizing; one was perfectly kind and informative and the other was dismissive, your typical GenZ worker. Street parking in the area is confusing and no one at the hotel could explain how to street park or pay the meters during the day/night.
Mary Walker
3 晚行程
10/10
We are in NOLA quite a bit and it was the first time staying at this hotel. Perfect location for a Garden District/ Uptown trip. Very walkable to my fav spots like the Columns, Atchafalaya and Magazine restaurants. The rooms were beautiful and spacious.
Karen
1 晚家庭旅行
8/10
Emily
2 晚结伴旅行
10/10
This hotel is a wonderful addition to the Uptown area. We are in town often, will definitely return & recommend.
Rachael
2 晚家庭旅行
10/10
Great location, very quiet and comfortable rooms with great showers. Yummy coffee shop in the lobby, wonderful chai.
Lee
2 晚浪漫旅行
10/10
Great stay!
Torrie
3 晚家庭旅行
8/10
The hotel is beautiful and well maintained.
The only issue was the lack of internal sound proofing. We were able to hear everything coming from our neighbours's room, which was unfortunate. Also, the choice of hardwood floors, although beautiful, let's you hear every step the upstairs rooms occupants make. Overall a wonderful stay, do recommend!
真实旅客
6 晚家庭旅行
10/10
Beautiful boutique hotel. Staff were super friendly and the room was bigger than expected.
joseph
1 晚浪漫旅行
8/10
Great hotel in the Garden District, very good service from the staff.
Anthony
3 晚行程
10/10
Perfect
Stay here if you love beautiful modern design and comfort