Staff went out of their way to be helpful. We needed a unit with a separate living room as my husband had a medical procedure that required us to be there several days. Unit had that, plus a well equipped kitchen with a full-sized fridge and dishwasher, breakfast buffet with lots of options, exercise room, pool, and laundry. The unit was clean (I'd rate it 8.5 - 9). Rooms could use a bit of updating. I would have preferred a Queen sized bed as the King bed took up too much space and was too close to the window and curtain. AC worked fine, but I would have liked windows that open in the bedroom. Location was great...Cascade Station has a lot of interesting shops and restaurants, and is close to freeway access.