Not much of foods options. Everything is kind a average. I guess what you paid is what you get 😂
Nikki
Nikki,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Great place for family, room location was quiet , the only suggestion would be let the guest staying st BelAir that the Krystal Grand is where you make your check-in since they are together which made just a little confuse for us to find the lobby for check-in.
Felipe
Felipe,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 7 月 27 日
Lack of communications, limited english, not oriented front desk.
For those Expedia travelers double check the hotel advertisement before booking. As we booked Belair Sunclub hotel but they put us in Krystal Grand..
thai
thai,8 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 7 月 27 日
Front desk servicers need to do faster. Need more food and change food menu every day. Like the big Pools and some young waiters at the pool are very friendly
Ngoc Phung Thi
Ngoc Phung Thi,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 27 日
Casey
Casey,6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
Did the job, nothing fancy
Very basic. We did not do the all inclusive. Room was in separate building, Bel Air was bought by Krystal Grand. Parking and check in we're difficult to navigate . Check in was at the Krystal Grand, which wasn't communicated before arrival. Staff is super accomoyand helpful. Room had nice kitchenette but few other amenities/extras
Keith
Keith,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Beautiful view and room.
Daniel Andrew
Daniel Andrew,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 13 日
We have booked with BelAir and ended up at Krystal Grand..don't know why but I guess its okay.
Either way we won't go back. Our rooms were Very,very noisy.not only because the highway was very close but because of all the noise people-staff from hotel were making while doing their chores.
Food was ok. I got sick from my stomach. Lots of flies around the food area.
Only once we were able to eat at the Italian restaurant and it was a joke. Missing a lot of plates from menu.
Almost all of the staff was nice.
The one who got our trust was this youg guy from the pool named Urias, Daniel and Cecilia from the Buffet O were really really kind too.
Urias was very friendly and he even recognized us from the distance and always wave at us.
I didn't like the area because there was construction on the highway.
And everything was very far away.
So we wont go back soon.
We have stayed at better hotels.
Jose
Jose,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 9 日
Nice hotel a little outdated. They highway has highway noise but the food was excellent
Brandon
Brandon,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Ana Esther
Ana Esther,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 3 日
Subpar 1st an
Marwan Husni
Marwan Husni,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 7 月 1 日
My room was not at BelAir, it was at Krystal
This was a disappointment
Krystal is ok, the service is not what I expect from a high rated hotel
Steven
Steven,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Omar nos asesoró de gran manera y nos ofreció un gran apoyo
Daniel Molina
Daniel Molina,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Very nicely kept
Staff very good
Miny Emmanuel
Miny Emmanuel,7 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 29 日
It’s alright for a night.
It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
Erin
Erin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
The Expedia team members at the hotel, Gabriel and Omar, was. Way helpful. They provided an upgrade to our team and booked different restaurants everyday.
Great service
Vilson
Vilson,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 29 日
ANNIE
ANNIE,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 29 日
We had a very good vacation!! Our concierge, Gabriel, was amazing!! Upstairs bartender made the most AMAZING mojitos!! Food was delicious and lots of choices!!Our only complaint was housekeeping!! They “missed” our room several times. All in all I would highly recommend staying here!! !
Stephanie Yvonne
Stephanie Yvonne,8 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 29 日
It was quite an eventful process to get checked it. Staff was helpful but we arrived at noon and got a room about 4. We were able to use the property until we checked in which was nice.
Dan
Dan,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Staff was very kind and helpful. I’d like to mention bartenders, mini bar service and housekeeping were my favorite!
S/O to Carlos, main lobby bartender, he was kind, respectful and very polite!
Carmen Karina Rivas
Carmen Karina Rivas,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Nice resort
kevin
kevin,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Nos encantó todo.
Jesús
Jesús,4 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 9 日
Belair is on opposite side where everything is, the food was terrible.
Jonathan
Jonathan,3 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 9 日
Belair is on opposite side where everything is, the food was terrible.