Air conditioner was noisy, fire alarm went off in the morning for no reason, staff was nice though
Raven
Raven,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 17 日
I made my reservation online. I went to the hotel. They told me they couldn’t find my reservation, but they said I could go ahead and get a room if I pay for it again Expedia needs to not deal with the Rochester hotel. I’ve never had a problem using. Expedia before this. I am completely dissatisfied and disgusted by this hotel.
William
William,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 13 日
Front desk vacant. Had to call for her to come down to check in. She brought her kids. Acted as if we were inconveniencing her to check in. Room was nice. Acceptable if you want only a place to sleep. No amenities. On street parking. Poor signage.
Phillip
Phillip,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 9 日
The staff was very rude, the bathroom was FILFY...someone's used washcloth was in the shower and clumps of long hair was in and on the shower drain
Heather
Heather,2 晚结伴旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 7 日
Shanya
Shanya,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 6 日
Room had dirty floor - stained bed sheet. Found small bug on bed sheets. Bathroom had only shower stall - no bath tub. Okay place to stay if only one night. Being not pet friendly was main reason for staying there -
Mark
Mark,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 22 日
Restful stay in an old style hotel
Had a restful stay.
Marvin
Marvin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 10 日
Enjoyed my stay
Marshela
Marshela,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Carlos Alberto
Carlos Alberto,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 30 日
We liked the price, the shower was new, the room was perfectly clean. It just needed towel racks.
Virginia
Virginia,2 晚浪漫旅行
Travelocity真实住客点评
10/10 绝佳
2024 年 9 月 30 日
It was clean and the staff was friendly. The restaurant Downstairs was great. It just needed towel racks.
Virginia
Virginia,2 晚浪漫旅行
Travelocity真实住客点评
10/10 绝佳
2024 年 9 月 24 日
Solomon
Solomon,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 8 月 5 日
Debbie
Debbie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 4 日
Overwhelmed and Thankful!
Cool little place and a cool little town. The bar and pool tables are excellent. The breakfast at the restaurant in the morning was outstanding. Service was top quality and the food was delicious! My girlfriend and I we're overly impressed with everything. I'm not sure exactly what her title was but a girl named Sky went above and beyond to accommodate a late check-in for us. I'm not sure that this would happen every time but we were in a little bit of a different situation after a crazy weekend that we had had. They were very understanding of our situation and Sky totally and completely went out of her way to meet us. I'm not sure if they would do this for anyone, but it was an extraordinary gesture of her to meet us at a late hour. Thank you again Sky! If we are ever in the area again I would 110% stay at the hotel again!
Rick
Rick,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 7 月 7 日
tatsuo
tatsuo,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 6 月 6 日
I was waited on by the owner Ken who was very kind and gracious but the employees were nowhere to be found when needed. This hotel is a Landmark of Rochester and very old but updated. The cleaning could have been much better but was not the worse I have ever encountered. They do offer free WiFi and is conveniently located in downtown Rochester. There is multiple stores within walking distance.