6/10 好
2025 年 5 月 5 日
They don’t appreciate the clientele anymore
I’ve been coming to this resort for years. I know that the minimum stay is 2 nights when you book directly with the resort. Hotels.com amazingly now allows 1 night stays so I can go for 1 night when visiting home. When I called to mention my dog will be coming (extra charge and certain rooms), the receptionist was kind of rude as in “oh you’re only here one night”. When we went to the restaurant, we specifically ordered the $5 happy hour wine. When we got the bill, since we ordered Pinot Grigio, the price per glass was $18. When I specified we asked for the happy hour price, we were confronted with “oh well that’s just Sauvignon Blanc”. No one said that. We ended up paying the full bill to avoid a problem. Three times the price. We’ve enjoyed the resort many times but this time really showed us that it’s used to certain clientele.
Melanie
Melanie,1 晚结伴旅行
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