I feel disappointed when getting back the 100 pounds, they charge me 2 pounds for service fees, that means I can get 98 pounds only back which is very unfair. And the bathroom provide cold water only, so I haven't taken shower for 10 days which is very terrible. And there is no individual water closet in the room which is inconvenient. I have to wait for a long time to use it every time. Also no breakfast is provided which is inconvenient as well. Therefore, I will not choose this hotel next time.
Man Chiu
Man Chiu,9 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Great value, very friendly
Great value, friendly reception, safe and just round the corner from Paddington.
Pauline
Pauline,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
There for just one night. Impressed by the cleanliness of my room, bathroom etc. for a budget hotel.
Keith
Keith,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
Never again
The room was dirty, walls covered in marks, carpet felt grubby underfoot, and fan vent in bathroom fluffy with dust. I didn’t notice till later in the evening the cups were greasy, unclean. Same with the hair dryer, it was full of dust/dirt which I had to clean before using. They have a check/price list in rooms for costs if damage occurs. I made sure they checked the room before I left. The photos do not reflect the reality at this hotel. The only redeeming part: the lovely lady on reception and the location.
Kay
Kay,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
paul
paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Maja
Maja,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Great location
Girls trip to a concert in hyde park - large room for 4 of us to stay!
Toni
Toni,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 22 日
I would never recommend them.
My room was leaking and initially they did not even replace the room. Unbelievable at this point, they didn't even agree to a refund even though our time was lost due to this issue, Hotels.com also tried to pay up by giving me a voucher for about £53. All in all, the response was unbelievable. I will never use them again.
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 17 日
Lite men rent hotell, grei pris flott beliggenhet
Dette er et hotell med restriksjoner for bygging/ restaurering, så det er mange trapper og ingen heis. Rommet vi gikk var lite men rent og bad oppusset. Kunne vært byttet teppe i siste del av trapp. Til prisen og beliggenheten i dette området, er hotellet helt greit når man kun skal overnatte. Flott m nærhet til paddington street station og mange gode steder å velge en god engelsk frokost, eller en enkel lunsj eller flott middag.. koselig å gå til Great pond, i Hyde Park.
Elisabet
Elisabet,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 15 日
nodoka
nodoka,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
P
Bra läge, rummet enkelt men hade allt man behöver, även vattenkokare samt te och pulverkaffe.,Städning plus nya handdukar varje dag. Ingen AC men fläkt fanns. Personalen utöver det vanliga hjälpsam. Enda minuset är avsaknad av hiss - fem trappor upp på smal trappa är svårt även för en frisk person med bagage, och för en med dåligt ben som jag är det en utmaning. Påtala hissavsaknaden så man kan önska rum på lägre våningar.
Petra
Petra,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Good
The hotel was clean and both if the receptionists we saw were friendly and welcoming.
The room was clean but very small. The bathroom was tiny but this could have been greatly improved by the addition of a small shelf above the towel rail and a hook behind the door. I was having to put my toiletries etc on the toilet seat.
The room was below reception, with a window opening onto a dark sort of alley or courtyard. I don't know if there was outside access to this area but it meant that we didn't feel safe to keep the window open whilst we slept or were out of the room. The window didn't have a catch so could be opened wide unsecured.
The small tv was adequate but the positioning of it meant that it was easy to catch your head on it when coming out of the bathroom.
A fan was peovided and was very much appreciated.
Otherwise, a pleasant stay in a good location
Gillian
Gillian,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
3 nuits, hotel moyen
Séjours de 3 nuits à Londres.
Hôtel très bien placé, mais l'hôtel juste moyen. Un peu bruyant, j'étais au dernier étage (5e) sans ascenseur...
Pour le prix c'est ok. Mais pour moi, ce n'est pas normal de devoir laisser sa clé à la réception quand je sors de l'hôtel.
Gauthier
Gauthier,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Stay was so nice all staff was wonderful and helpful room was clean and tidy however the bed was a little hard however that’s just a personal preference