Hi there,
In Jan 6th morning, I went to your hotel to ask if I can live in as soon as possible. The person at the front table swipe my card and tell me room would be available after 4pm that day. Thus I left and tell him just cancel the reservation directly. Before I left, I asked him if I will be charged, and he told me no. I even call your hotel to check if I will be charged and you told me I didn’t book a room. But now you’re gonna charge me even I didn’t grab room key from you! I will abusolutely report it unless see your refund. Thanks for giving me such an awful experience.
Great location, especially for the Boston marathon. Had great experience and warm staff
Boaz
4 晚家庭旅行
8/10
Maria
3 晚家庭旅行
10/10
ryan
1 晚行程
10/10
Sean
1 晚行程
10/10
Lara
3 晚行程
10/10
Stephanie
2 晚行程
10/10
Beautiful hotel!!
Leah
2 晚行程
10/10
Navon
1 晚行程
10/10
Had a wonderful stay! Thomas, at the front desk, was extremely helpful in getting us set up, and went as far as upgrading us to a larger suite, which accommodated us so well. Everyone was super pleasant to work with and we felt welcomed and safe! Will definitely look for W's in the future for booking!
Catherine
1 晚结伴旅行
8/10
A lot of noise after midnight ( cars ) and AC very loud as well
Alexandra
1 晚行程
10/10
The staff was friendly, informative, and prompt.
Michelle
1 晚行程
10/10
Loved it
Athanasios
2 晚家庭旅行
10/10
Beautiful hotel with a very friendly staff located short walking distance to theaters and restaurants