Room is too small for a king size bed which I didn't request. The shower is very weak. After complaining this, I was told to change my room in the next 1-2days. Unfortunately, this was never honoured after 8 noticed.
真实旅客
8 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2018 年 5 月 26 日
酒店服務員態度較差,但房間比預期大。
TSZ WA
TSZ WA,3 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2018 年 5 月 16 日
Great location, lots of shops around, close to underground
K
K,4 晚行程
Expedia真实住客点评
6/10 好
2018 年 4 月 1 日
Poor room and service
Got stuck in the bathroom as the lock was broken. Called the receptionist but no one picked up. The cleaning lady was nice and got me out. The receptionist also took forever to get us check in. Poor service and not very smart.
真实旅客
1 晚行程
Expedia真实住客点评
6/10 好
2017 年 1 月 28 日
Average hotel but value for money
The hotel is average. But with this price it's value for money. The nearby subway station is Kilburn Park which is in zone 2 but it's still easy to get to the central area of London.
Abby
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Anne
Anne,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 25 日
真实旅客
2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
Wasn't able to shower for 2 days!
There was a problem with cold water supply in my room, I was unable to shower or wash as the water was scalding. There was no cold water to shower or wash basin I reported it at reception on 2/4 at reception, I was told they would get someone to sort it while I was at work, when I got back in evening, nothing had been done. None of the staff I spoke to knew anything about it as it appears my complaint wasn’t passed on.
Mike
Mike,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
business trip
The bedrooms, bath and bathrooms are not very clean, and the waste bins are not emptied
PHILIP
PHILIP,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 4 日
Ingrid
Ingrid,11 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Fabulous
Murali
Murali,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 19 日
Very nice hotel in a very convenient location
Devendra
Devendra,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 11 日
Zoe
Zoe,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 10 日
Pour accéder à la chambre, il faut monter et descendre des escaliers.
Chambre petite sans fenêtre, mal isolé.
Point positif : hôtel proche d’énormément de transport ( bus, métro)
Moudjianti
Moudjianti,4 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 9 日
Cecilie
Cecilie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 20 日
Close to public transportation and shopping.
Heinz-Peter
Heinz-Peter,3 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 11 月 12 日
marvin
marvin,5 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 11 月 10 日
The room was way to hot unable to open window that looked out on to a brick wall
Mark
Mark,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 8 日
Good hotel for business
PHILIP
PHILIP,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 28 日
Never ever come to this hotel!
The Customer Service was terrible and left me traumatised. I booked for two nights and received my key card on first night so clearly checked in before midnight. In second night they booked out my room and another guest entered my room whilst zI was semi naked it was traumatising for me. A receptionist came banging on my door to get out the room even though I explained I was booked for two nights and was threatened that they will call the police if I didn't show my ID. I showed my ID and nobody got back to me about the admin error. I had to call reception who explained my booking was accidently deleted and they rebooked my room and they apologised they double booked my room. I had no apology from the receptionist how she banged on my door with a thteatening attitude. I couldn't sleep that night and checked out early as possible. I want a full refund for how I was left terrified and traumatised that someone would enter my room again.I will never come back to this hotel again or recommend it. In all the last 3 decades I have used hotels, I never been treated like this so poorly ever.
Brendalyn Joan
Brendalyn Joan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 27 日
Good location comfort and price.
Very nice hotel for the price. Very convenient for Wembley as on both overground and Bakerloo lines. Also a short bus journey from Camden Market. The room was air conditioned which is something I wish more hotels did in this country. Staff were friendly. Room was spotless except the air vent could do with a dusting. Some of the fixtures were perhaps a little worn but nothing excessive.
Stephen
Stephen,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 10 月 23 日
Overall area of the hotel was great, lots of food places and shops nearby. Also right next to the overground atation which was very handy. Room was nice enough but the shower leaked onto the bathroom floor. This caused me to slip and injure my ankle as I didnt know it was leaking water until after my shower. I went down to the front desk to ask for help to be given ice in a pillowcase and to be told there wasnt a single first aid kit in the entire hotel! We were given an apology and told we could switch rooms, however that never happened! Very poor customer service. There were also extra charges to my bank account without my knowledge. When I called about this, I was told to contact expedia and basically shrugged off on the phone. Would stay in the same area but definitely not in this hotel again!
Caroline
Caroline,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 10 月 21 日
My stay
The room had an awful damp. I couldn’t even open the window as there were no mechanics to do so. It was down the corridor leading up to the door also. Left me feeling quite sick. I did ask for another room and was told there wasn’t one but one could be available on my second day. This was not escalated or relayed back to me. I would not stay again or recommend this Hotel.