Pros: Rooms and grounds are beautiful, new and spacious. You truly feel like you’ve been transported when you arrive. The screened in porches are a very nice touch. Beds are very comfortable. The service by the pool was quick and they were very attentive. Spa staff also very friendly.
Cons: For an Auberge and for the type of experience you expect from this caliber of property - they are seriously missing the mark.
Linettes: The service was subpar. I’m not sure if it was the waiters experience but both attentiveness and brevity were unacceptable for the money you are paying to dine. The options are extremely limited for a property that is so isolated and the food was not very good. Things we did enjoy were the bread and crab dip. Everything else was not worth the price. Filet was dry and the broccoli was room temperature when it arrived.
Service: when checking out we called the front desk several times on both the hotel landline and cell - no one picked up. We wanted help with our bags since our room was the last building and third floor (no elevator). I texted the concierge - they responded after 10 minutes and no one showed up. After 30 minutes we finally got thru to someone to send a bellman. Not being able to get in touch with staff is a HUGE flaw for this type of resort and did not leave a great last impression.
I am trying to fair balance my review but the cons are big ones especially when experiencing high end properties around the world.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
leonardo
leonardo,4 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 3 月 4 日
The property is spectacular! Friendly staff and service is 10 plus. Tje rooms are spacious and beautifully decorated.
I would like more dining options and a pet friendly dining area because the bugs outdoors are unbearable.
We can't wait to go back.
ANGEL
ANGEL,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Edward
Edward,1 晚行程
Orbitz真实住客点评
6/10 好
2025 年 2 月 23 日
Linnettes was great. There are some nice boutique details within the guest rooms and the design is nice. I didn’t appreciate that the place seemed pretty empty in dead of winter and yet I was still given a room with a view of a parking lot. There was very little to do since it was cold. No availability at spa for services and hardly saw anyone going in/out of the spa all day. Makes me wonder how many they are staffed to serve. Housekeeping staff came to clean and turndown room near 8:30pm after we got back from dinner and so they don’t seem to have timing down. In summary, there is still a great deal to work on before they will be worth the price to stay.
Julia
Julia,2 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Michael
Michael,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Very nice but not pretentious.
Valerie
Valerie,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 12 日
Property was beautiful. It was peaceful and offered plenty of experiences and amenities. Staff was kind and attentive. They went above and beyond.
Chelsea
Chelsea,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 29 日
Over the Top Comfort and Serenity
amazing staff. amazing environment. could have been built eco friendly with much smaller footprint and had greater appeal, but it was great.