Got a call as I was pulling into the parking lot that “there was a pipe burst” and they didn’t have a room for me.
I happened to be in town for work and know several people staying there, they didn’t see anything. Best guess is they overbooked and decided I wasn’t important enough to keep a room for. Found a nice hotel down the road that had a happy hour going when I got there and enjoyed some beer and appetizers
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 7 日
We had a several nights stay to visit family & friends. Our suite was quite generous in size with more than adequate amenities. Our only negative was the mattress was not very comfortable. We will note the bathroom fawcet & toilet paper holder were broken or improperly installed - disappointing for a recently opened facility.
Dennis S
Dennis S,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Pamela
Pamela,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Matt
Matt,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 6 日
Randy
Randy,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 22 日
Jamie
Jamie,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 14 日
This
Property was just what we wanted and. Then we stepped up to our counter.
My bubble was popped bu the hotel management. That thought it was all right and over book capacity plus two. It really turned our fun filled weekend into a hurry up we had to catch up on the additional time that was imposed upon us.The whole weekend was affected with our hotel that we found ourselves in Altoona, Ia.Not Ankeny, Ia.Which our reservations and our conformation were rendered useless, we tried to make the best of the situation. I saw that expeddia had tried to give us a heads up of situation that a Hilton hotel and your company Expedia had allowed
Russell
Russell,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 11 日
Pool out of order entire stay
The main reason i booked this hotel was the pool, which was out of order the entire time. Kinda ruined the trip. Employees were great. Honestly i think i should get at least a partial refund.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Hotel was new and in good condition. Cleanliness could be improved. The same used drinking glasses and garbage that were in the pool area Saturday afternoon were still there Sunday morning and we had to ask several times for more pool towels. The breakfast tables were still dirty more than a hour after breakfast ended. The room was not very soundproof.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Faucet was broken in bathroom. Easy checkin minus not having enough keys to give us two. Room seemed clean.
Jessica
Jessica,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Fantastic New Option in Ankeny!
Our family had a wonderful stay at Home2 Suites. Our suite was perfect for us, and the amenities, such as the game room and the pool were really enjoyable. Breakfast was excellent, as well. We are in Ankeny nearly every spring, and this will be our first choice going forward.
Bill
Bill,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Property was clean and staff helpful and friendly.
Lori
Lori,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Huge room with kitchen cabinets, dish washer, big fridge, oven microwave, living room section and bed room divider.
Top choice hotel to stay.
Jeromy
Jeromy,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
My family and I just stayed here for a long weekend. I cant think of anything negative to say. The staff were all so kind, everything was clean, the amenities were great, and breakfast was delicious! Highly recommend this hotel!
Karly
Karly,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 15 日
Jose
Jose,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Great place to stay!
This hotel is amazing! Everything was perfect! Is also pet friendly.. definitely will stay here again!
Brianne
Brianne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Beautifully kept hotel. Gorgeous area around it. Spacious rooms. We loved the gameroom and family spaces.
Jennifer
Jennifer,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 24 日
Nice but hesitant to book again
Our stay was comfortable, but we noticed a few things that could have been improved. We usually get lucky with an early check-in, but early check-in was not an option at this hotel. We were allowed to use the pool before our 3pm check in, which was great! But we had to call to ask for pool towels, the bathroom in the pool area was under construction, and there was a VERY chilly gust into the pool from the door leading outdoors. I visited the women's bathroom right outside of the pool and there was no toilet paper or tissues available. Upon check in at 3pm, our room was ready and clean! However, it smelled like cigarette smoke. Finally, I visited the women's bathroom off of the breakfast area around 6:30am and again there was limited toilet paper and no paper towels. Another thing to note is my brother-in-law booked a room for the same night and was told they were overbooked for the room he selected- he was bumped to a different room than what he reserved. All of these things make us hesitant to book here again.