6/10 好
2022年06月12日
Pros: The location for the property is great. The ocean is a very short walk away and you can see it from some of the rooms. The neighborhood the hotel is located in felt very safe and there are several restaurants nearby. The breakfast was included at my room rate and provided plenty of food. The staff printed my COVID test results for me before my departure.
Cons: The hotel staff approached me at the front desk with a plastic bag of towels and requested that I pay for them because they had makeup on them. I have never had this happen at any hotel I've ever stayed in. I did wash my face with one of the towels and it did have makeup on it, but before trying to clean it, they asked me to pay for it and the other towels from my room. I did pay for them ($40USD) just to keep the peace since this was early on in my stay, but I washed them as soon as I got back home and the one with makeup on it came clean with no problem after 1 wash with no pre-treatment or anything special. They approached me in front of my business partner and other guests with this bag of towels. I would encourage the staff to try washing something first before you approach a guest and also to think about the way you approach the guest. This left a negative impression and I will chose another hotel during my next business trip. English proficiency was limited so something for foreign visitors to consider. Housekeeping very lightly cleans during your stay so don't expect a perfectly clean room.
Deanna
Deanna，8 晚商务旅行
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