Had issues with front desk personel yelling at my children for running past the front desk as they were excited to go to pool. No warning no nothing just simply yelling at them telling them they were banned from the pool and if they didnt apologize we would be removed from the hotel! This didnt sit well with me. Wife and I were walking behind them and heard this. I came around the corner and let him know that he should never speak to anyone like that. Let alone 6 & 8year olds going to the hotel pool. He had no idea we were right behind them when he was yelling at them. The employee wouldnt let us speak to mamanger claiming he was in fact the manager and he didnt see an issue at all. We had to call head office of best western only to have said employee hang up on head office. After opening up a case with head office and getting a hold of the actual property manager, they took care of the situation. It was pleaseant for the remaind of our 4 night stay and said employee wasnt an issue any more. We were compted some of our stay due to the experience (via rewards program). The hotel overall is good, has everything we needed including waterslide for kids which was only reason we stayed there.
marcel
marcel,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Brad
Brad,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Lisa
Lisa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
The staff was very friendly. The room was nice. Good price.
Lynn
Lynn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Loved the stay. Had a king eoom with a jacuzzi tub, but the tub was out of order which wasn't noted at time of booking.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Were satisfied
Liza
Liza,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Excellent service , friendly staff, clean and very comfortable . thanks
Azarmidokht
Azarmidokht,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Needed to stay an extra night in Edmonton due to auto issue driving across Canada to Alaska. This hotel was next door to a related dealership. We were allowed to check in hours earlier and get some much needed rest. Front desk staff was very friendly and accommodating. Room was clean and comfortable. Breakfast was better than expected.
Mark
Mark,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Nice Stay!
Room was clean, bed was comfy and the AC worked great. Front desk was very friendly and welcoming!
Lindsay
Lindsay,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
Arman
Arman,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Stayed here with my family and we gad a good time. The rooms are clean and the breakfast is good
Lola
Lola,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Glenda
Glenda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Anthony
Anthony,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Brad
Brad,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 10 日
Rude and Money Hungry
Tried to check in 55 minutes prior to check in because I had a medical procedure done and they would only do it for a fee. I could barely walk and she told me to go and come back at 4:00. I also requested an early check in as well.
Kari Lee
Kari Lee,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Phoenix
Phoenix,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Christen
Christen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 25 日
Tim
Tim,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Keep it up!
We had a comfortable and pleasant stay at Best Western.
The room was clean, the staff were friendly, and everything we needed was easily accessible. It was a relaxing break for our little family — simple, convenient, and just what we needed. Would definitely stay again!