Started out as a bit of a disaster as my luggage didn't arrive for almost 2 days but the staff sorted me out with pj's and other essentials to keep me going. The welcome at Kempinski was as always, warm and friendly. My room had a view out over my favourite river, the stunning Nile. I received fresh fruit and sweet treats as a welcome gift,👌. The room was spotless, with everything you could possibly want for a comfortable stay. The amazing staff took great pride in how clean they kept the rooms and always checked to see if you needed anything. Some of the lovely staff on my floor were, Mohammed, Karim and Ahmed just to mention a few. I had executive lounge access which was excellent and it was so lovely to see the wonderful Mahmood who keeps it all running smoothly. For me, from the red ladies team, all the way up to the staff at the rooftop pool, the staff are the best in the world. Making your stay the best it can be is what they do and they sure did .⭐️⭐️⭐️⭐️⭐️
Caroline
Caroline,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 25 日
Terrible experience
Too many problems-
Never ever gonna stay again-
Ibrahim Karaca
Ibrahim Karaca,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Excellent service pour une etape au Caire!
Excellent service et prestations de qualité!!!
MALIKA
MALIKA,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
the use or water bottles is kind of crazy
a good water re filling station or many would be useful
robert
robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Amazing stay and luxurious amenities
Amazing stay at Kempinski Hotel, very friendly personal and great amenities. The rooftop pool and spa is definitely a major plus, together with the great variety of restaurants and places to have a drink across different floors of the hotel. Will come back for sure!
François
François,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
asma
asma,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
Angelica
Angelica,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
Zvezdana
Zvezdana,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 2 日
Sangmi
Sangmi,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 27 日
Thought the hotel was a really nice stay. As a 5* expectations are set very high and overall felt the hotel fairly well met but didn’t exceed these/excite. Rooms felt a little small and dated, but overall service was good, location was nice, breakfast had a good variety and generally fair to good food. Cafe was excellent (atmosphere and food). Having stayed at two other 5* hotels on the same holiday albeit in a different country, the Kempinski was certainly not the best of the three but nonetheless a nice place all the same
Nabeel
Nabeel,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Mohamed
Mohamed,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
William
William,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
Hôtel remarquable. Accueil soigné.Vue sublime
Établissement à taille humaine et remarquable pour son attention vis à vis des clients : professionnalisme; courtoisie ; sens du service font de cet hôtel un écrin où on se sent chez soi . Les chambres sont très confortables, bien insonorisées avec plateau de courtoisie ; peignoir chaussons pour profiter de la piscine en rooftop avec une vue exceptionnelle et une possibilité de se restaurer.
Rachel
Rachel,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 15 日
Très belle hôtel. Service très bon.
Très bien situé.
Le seul point négatif est la climatisation dans la suite qui ne peut pas monter au-dessus de 20 degrés. Toute la famille est rentré malade.
David
David,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Amazing staff achieved every need asked of them. Professional and friendly in all respects. Amazing property and staff.