This is the fourth time I've stayed at this hotel. The first three times the service was excellent, but this time it was completely different. At reception, the staff's treatment of guests was appalling. It was terrible, the same on the way out; the employees struggle to smile. Breakfast on Tuesday the 25th was cold. The restaurant... By 6:00 pm it was already closed, so we had to go out to eat. I love the hotel, but unfortunately I didn't enjoy this stay.