The hotel is 30+ mins drive from Batam Terminal. No other transportation except taxi. There were spiders and some other insects inside the room. We called the front desk for help but they were not helpful at all. We spent the whole afternoon in the swimming pool cause the hotel was quite far away from the city centre and the transportation was not convenient at all. I would not recommend this hotel to visitors.
真实旅客
8/10
雖然設備老舊,但服務人員態度親切。渡假村內的日韓餐廳用餐便宜,適合全家人悠閒放鬆。
Lin
8/10
Ng
2 晚行程
8/10
Nice pools and garden, breakfast as well satisfactory. Waterfront area has been neglected and not developed as other parts of Batam.
FLAVIO Vincenzo
2 晚结伴旅行
10/10
Marek
1 晚家庭旅行
10/10
knut
2 晚行程
8/10
Sri at reception was polite, courteous and helpful.
Shahul
2 晚行程
10/10
Wilson
1 晚行程
6/10
Sune Leander
7 晚行程
8/10
Kasmah
2 晚家庭旅行
10/10
The staff arebthe highlight. Great pool. Ok rooms. Beach access not a thing. Don't pay extra for it. Not a swimming beach. Shipping lane and industrial area. Good place if you just want to switch iff. Not good if you want shops and restaurants. Live entertainment in the evening was good.
Amanda
1 晚行程
10/10
I love it
FREDDY
3 晚行程
8/10
Richard
1 晚行程
8/10
Kasmah
2 晚家庭旅行
6/10
Yong su
1 晚行程
8/10
Joshua
2 晚行程
10/10
Staff were friendly and accommodating. It was a wonderful experience!
Nur Amirah
2 晚结伴旅行
8/10
Stayed here for 4 nights.
the good: staff were friendly and helpful, concierge and housekeeping were prompt to meet and address our needs. there are free shuttle services to nagoya hill and grand batam at fixed timings each day, also free shuttles to and from ferry terminal on demand. pool facilities were decent, breakfast spread was okay and restaurant food choices were diverse (though with a cost premium)
the room for improvement: facilities could be better maintained and showed signs of wear and tear, cleanliness of sheets and towels with no stains, resort is quite secluded from anything other than waterfront terminal (which is quite dead)
CALVIN
4 晚家庭旅行
10/10
Polite and approachable staff.
Rayan
3 晚家庭旅行
8/10
Really far from anything else, but the service was great
Tan
2 晚浪漫旅行
10/10
Me & my Japanese counterpart were on a one day work trip to Batam Yard & we opted to stay at Harris !
We are extremely happy with the Ocean view room ,cleanliness & excellent breakfast spread!!!
The reception gave us wonderful suggestions to try local seafood restaurant by the sea & also arranged taxi service with driver Willy who also was very kind & helpful .Am looking forward to come back for another holiday with my family .
Renuka
1 晚商务旅行
10/10
The room is clean and well maintain. Staff is polite and friendly. Breakfast spread alot of varieties to choose from. Been choosing Harris as my vacation hotel many times and so far no regrets. Keep up with the standards, thumbs up!
Muhammad
2 晚家庭旅行
6/10
Personally, I had an issue with my check in as the staff at the counter mishandled the situation but Monica and Dila stepped in immediately to rectify the situation. The ensured that the guest were not disappointed at all cost. Without them, the hotel will have a bad impression from customers.