El hotel parece que esta nuevo, las habitaciones y la alberca estaban muy bien, el desayuno está muy completo y rico, volvería a quedarme de nuevo!!
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 4 日
Read the issues we faced before booking with them.
Worst experience ever . I have a list of never ending issues:
1: Out of service pool heat.
2.Telephone never worked or it was intentionally blocked by the management team. I complained several times but no action was taken ever. I had to walk down for towels , bath tissues.
3. Big time liars straight to my family’s face. No housekeeping was provided for several days.
4. They decided to turn off the water supply for the whole day without prior notice and didn’t give a damn about notifying us. We spent all day in the hotel and then they used this for not cleaning out room again.
5. The management literally told us to leave the hotel if we were not happy despite we prepaid for the hotel room.
6. The management told us to pay for the tissues because we requested for the days the rooms were not cleaned .
7. Zero hospitality ethics despite all of the staff is roaming around in suits and calling them self executive class . Funny mess.
8. Be prepared to get tortured daily for various issues in case you plan to book here. We decided to move to a different hotel before our checkout date as it was messing up our visit to Leon on vacation.
Vikram
Vikram,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Good!
Realmente solo llego a dormir, pero la cama muy comoda y tranquilidad en la habtación.