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I stayed at this hotel in Vienna for 4 days. It’s a very nice hotel—clean, with friendly and helpful staff. Even though I went through some difficult days in Vienna, the hotel staff supported me. I had my wallet, passport, and phone stolen in Vienna. The receptionist Moritz was constantly helpful. He helped me get in touch with my family and printed out city maps for me. I would like to especially thank him. I highly recommend this hotel. The fact that the metro station is just across the street is also a big plus.much love