新拉纳克米尔酒店

Superb stay, attentive staff, beautiful room and surroundings. Will definitely return

Excellent accommodation - nice staff, lovely hotel.

Absolutely loved this hotel, staf very very nice ina ll areas, our suite was lovely, the location is breathtaking. A few things were closed on site because of Covid so will return to try out the full experience. Great 2 night stay - great hotel!

Generally make this hotel an overnight on our trips to visit our relations in Scotland. Hotel is great, location is super, peaceful and quite with lovely walks and lots of interest at this Heritage Site. Dinner was a disappointmet due, I suspect, to over booking on the Eat out deal and lack of staff trainig. When we checked in, our desired time for dinner was not available, and we opted for a later time offered. When we arrived at the appointed time, there was no table available and we had to wait a further 20 minutes before they offered us a table, which was not in main dining room but downstairs at back of the lounge. Half the menu was unavailable which was a disappoinment. The food when it arrived was tasty. Howeer, what let the evening down was the staff training and the feeling that we had been forgotten about. Had planned to order dessert and coffee but it took nearly an hour to be asked, by which tme we had almost given up. When the waiter finally came we simply ordered coffee.....the lady from the bar left advising us she woud be 5 minutes as they had run out of milk. 15 minutes later we cancelled coffee and signed off the bill. After about 10 minutes in our room we had a call saying our coffee was ready! The lack of cohesive service meant we have left this lovely place feeling disappointed which is a shame!

Lovely friendly staff, great view, nice size rooms and the building is beautiful. Pool and roof terrace where unavailable as can be expected at the moment. Only negative would be the bathroom floor tiles coud do with a bit of tlc but thats me being picky. Restaurant was a great price with great food. We recommend getting there early to gibe yourself plenty of time to go for a walk.

few nights away for a break

Absolutely beautiful, spacious room and comfy bed. I also appreciated the heating arrangements which come with good instructions and really worked - v important in winter in Scotland. Would definitely stay again an recommend this hotel. Only downside was the accessible bathroom in which after a shower, despite using the curtain, the whole floor is wet to some extent. So if you want to use the sink later you will need your slippers or else have damp socks.

Fantastic stay start to end! Delicious meal at restaurant, super comfy beds, amazing view and relaxing spa. Highly recommend.

Excellent location hotel is very grand and unique as is the site it is located on .excellent facilities pool spa gym.dining.Aqua fit lessons in pool on our visit welcome to join in. Staff very attentive both bar and dinning .cleaning staff do an excellent job .we stayed on 6th floor in a large room 2 double beds .fresh cooked breakfast so tasty, dinner good varied menu. would definitely return.

My only question is why the overall rating is only 9.2 as we always have a fantastic experience. I suppose that even in the best of places things can occasionally go wrong, but for us, this hotel is great. Combining major industrial history with beautiful countryside, it is perfect for us, which is why we regularly stay. To be ultra picky, and perhaps understand the rating, when we arrived, someone had just phoned and was making a reservation. Due to the customer’s uncertainty, we had to wait 10 minutes to check in, despite there being no queue, so I suppose a second person available at reception may have helped, but I can’t imagine that or anything else putting us off returning.