My stay was nice. Room was always well cleaned and housekeeping was just kind and friendly. Parking worked ok. Safe place to stay.
Maria
5 晚家庭旅行
4/10
The bed was broken. They couldn't offer any solution. All rooms were apparently booked. I had to go buy a cot. I asked for a discounted price of the stay, was told no because i booked through hotels.com. i had to ask for additional towels everyday. We have a family of 4, they have us 2towels everyday for the 4 days we were there.
真实旅客
4 晚家庭旅行
10/10
Great room. Thank you
Kristal
1 晚家庭旅行
8/10
Just an overnight stay
Teodoro
1 晚行程
8/10
Silvia
1 晚行程
8/10
Ellen
2 晚行程
10/10
Very good for short stay!
Bernard
1 晚家庭旅行
8/10
Michael B
4 晚行程
6/10
My criticism has nothing to do with the motel itself but with hotels.com. I specifically requested to stay in Burbank and the name of the hotel was best Western Burbank airport, but in reality it was located in North Hollywood. The neighborhood was very sketchy at best. The neighborhood was not walkable. There were very few food choices close by. The reason why hotels.com said that guest appreciated the covered garage was because if your car was outside, it would get stripped. The hotel itself was fine. It was clean and quiet with a good bed, but the neighborhood was just terrible. Not good for families. Pictures are very deceiving.
Paul
4 晚行程
8/10
Jessica
3 晚行程
10/10
Omar
2 晚行程
8/10
The room is enough for a family of 4. All carpets need to go and replace with hardwood or tiles flooring. They are old, ugly, and moldy. Shower is also bad. The longer you shower, the less water pressure you get. AC needs cleaning as well. You can see the dark thick dust on the vents.
Sunny
3 晚家庭旅行
8/10
真实旅客
3 晚商务旅行
6/10
Overall a good stay but boy those carpets need changing in both the rooms and hallways. They are old and worn. They look filthy whereas the walls are painted and look clean
ramin
2 晚行程
8/10
2nd time staying here, would return.
Robert
2 晚家庭旅行
10/10
Convenient
CATALINA
2 晚家庭旅行
8/10
Megan
1 晚行程
4/10
Woken up in the middle of the night by the front desk to move our car. Unsure why this couldn’t have been dealt with at check in when staff checked our license plate. Dingy room, people being arrested outside the hotel upon arrival.
Amanda
1 晚家庭旅行
2/10
2 hours before my check-out time, the floor staff started coming to the door constantly and disturbing me. While I was getting ready to check out, the floor staff lady entered my room while I was inside, even though she had no authority to do so. Later, she claimed that she did not do this and made unpleasant comments. I definitely do not think I will stay here again.