I would say front desk service was good. The room was clean and bed was comfortable. Only issue was the shower head needs to be replaced asap. Room 222
Donnell
3 晚行程
10/10
Jeannie
3 晚行程
2/10
Terrible. Way overpriced. Definitely would not stay again.
真实旅客
1 晚家庭旅行
10/10
The gentleman that checked us in provided clarity during the check in process. He was also very professional when we requested additional bedding. The pool and hot tub was maintained very well. Thank you!
Julius
1 晚家庭旅行
4/10
真实旅客
1 晚行程
10/10
Great place to stay if you are coming to Williamsburg! We will be back!
Jonathan
1 晚家庭旅行
10/10
We enjoyed everything about this hotel. It was a great room in a clean building with great amenities (although the arcade was pricey and outdated). Breakfast was better than expected.
Peter
1 晚家庭旅行
10/10
Ronnie
2 晚家庭旅行
10/10
Jordan
5 晚家庭旅行
8/10
Amy
1 晚家庭旅行
10/10
Staff was very nice and housekeeping service was outstanding. Room was nice and location was very convenient to local attractions. Breakfast was great and the kitchen staff keep the area clean and food restocked and ready for guests.
Keith
2 晚家庭旅行
6/10
We booked this hotel specifically for the indoor heated pool and were severely disappointed! The smell of bleach and chemicals hit us before we even made it to the pool door. Once we got into the pool room my daughter put her foot into the water and she started complaining that it was burning/itching her skin. Within those two minutes, all of us started having our eyes hurt. So that was very disappointing. The beds were hard as rocks and the breakfast should have lasted until after 9:30 since checkout isn't until 11am.
Rodney
1 晚家庭旅行
10/10
Kids enjoyed the pool. Nice size room for our family.
Jeniffer
1 晚家庭旅行
8/10
The outside of hotel looks a bit shabby, but once inside, it is very nice. Beds are not very comfortable. Very hard and some springs were felt. The food on breakfast buffet was just so so and we o ly tried first morning and decided to eat out after that one try. The pool was not very clean and the hot tub had dome kind of gross slimey white stuff in it. Daughters tried to use it but just could not handle whatever was in the hot tub. Very disappointing. Some sort of sports tournament for teenage athletes was happening and hotel full of ternagers and children. They were very noisey at pool and another reason we avoided using it. Not the hotel's fault, just not the peaceful weekend my daughters and I were looking forward to. All in all, we still had a nice time
Donna
3 晚家庭旅行
6/10
真实旅客
1 晚家庭旅行
8/10
Overall, our stay was great. I would like to suggest, however, that in room
302 the bed was uncomfortable it sagged in the middle and the box spring made a cracking sound so the mattress and box spring needs to be upgraded. Lastly, the wifi had to be reconnected continuously, not sure why. 🤔