very comfortable guest room and big restroom, breakfast is very good with cozy restaurant, and receiptionists were very nice and helpful.
真实旅客
10/10
Brichet
1 晚行程
10/10
Maureen
7 晚行程
10/10
Maureen
7 晚商务旅行
10/10
When we arrived after driving for eight hours, we discovered upon entering our room that it did not have a sofa bed, which we had specifically reserved. However, following a discussion with the front desk, we were upgraded to a larger room at no additional charge. We were grateful that they accommodated us and had a suitable room available.
If we have to evacuate for hurricane, we will be returning to this hotel.
Lauren
3 晚商务旅行
10/10
It was great!
Leslee
1 晚家庭旅行
4/10
The room that I booked was not available so I was given another room. Which was 2 queen beds instead of a king bed. This wasn’t a big deal except that room was disgusting. On first glance the room was okay. But then there was the Peeling furniture, the toilet wasn’t working and was missing a part. The poor front desk clerk had to grab a part from the toilet from another room! The ac was not cooling. I think that room that we were put in wasn’t ready for guests but they put us in it anyway! The sheets smelled musty. If the room was cleaned prior to our arrival, wouldn’t they have figured out that the toilet wouldn’t flush? The next morning we asked for another room & spent our last night in a new room. That room was much better & cleaner. The only bright note was the Staff were nice and friendly. I’ve never had this experienced anything like this at a hotel before.
Sheryl
2 晚家庭旅行
6/10
I loved the hotel it was great but i my keys stopped working and i when i went to the front desk the attendant was nowhere around for 30 mins. Low and behold i found him in his office sound asleep smh.
John
1 晚行程
10/10
Pamela
1 晚行程
4/10
Jake
1 晚行程
10/10
Joseph Allen
3 晚家庭旅行
10/10
Rodrigues
2 晚行程
8/10
Since the room was only serviced every other day and I had a 2 day stay it would have been nice to have more coffee! The pool listed on your website WAS NOT OPEN!
ROBERT
2 晚家庭旅行
10/10
Great location, clean spacious room, comfy bed with hot breakfast included! I called the hotel front desk a couple of days before check-in with a question and Orylia was so kind and more than helpful! Will definitely stay here again!
真实旅客
2 晚家庭旅行
6/10
This location was a downgrade compared to the one in New Orleans. The New Orleans location was cleaner and comfortable. The Dallas location had bed skirts on the beds as top sheets and no comforters. The New Orleans location had extra pillows and a blanket for the sofa stored in the closet but Dallas didn't have any of that.
Mahogany
1 晚家庭旅行
10/10
So friendly and helpful. Room was quiet.
MONIQUE
4 晚行程
8/10
The staff was very friendly and cameras protected my vehicle. Our handicapped room was very spacious to manuever a wheelchair in!
Yvonne M.
2 晚家庭旅行
10/10
Antonio
2 晚行程
8/10
I really liked this hotel. Our room had high ceilings and central AC not the window AC you normally see. The bedroom was big, we had approximately enough space for 2 additional twin mattresses. We booked from Friday through Monday and no one came for room service unfortunately. We ran out of toilet paper which I was able to get from the room service lady in the hall. The lighting in the restroom is excellent for those women who like wearing makeup. The breakfast was your typical waffle and cereal milk and juice. They did have Turkey options for those that don’t eat pork. I really like that the apples were wrapped since my child is allergic to bananas I could place them in the same plate without cross contamination.
Sarah
3 晚家庭旅行
4/10
The hotel room was dirty. There was trash in the cans when we arrived, hairs and dirt on the floor when we arrived. Just disgusting. The front desk employee was not there, I waited for 10 minutes and even called the front desk (no answer).