I find the location of this hotel great for our family: a few minutes walk to the Grand Central Station and subway stations, to One Vanderbilt, Chrysler Tower, Fifth Avenue shops & Bryant Park, to Times Square & the theatres, to Macy's and Empire State Building and to Korea Town. We were upgraded to a room with the Empire State Building. Thanks to the management. We were initially given a room with a ridiculous partial view of the iconic building. I then requested if we could get a room with the full view of the Empire State and we were gladly transferred. I was so happy and thankful. However, some minor issues were: AC was not working properly in our room. Even if we set it to our ideal temp of 68F it would not set to the lower temp and would always set back to the warmer mid 70s. We did not report this in our two nights stay (other night was booked direct with the hotel and not with hotels.com) as we thought it would adjust overnight but it did not. Also at night we could hear the thumping bass sound of a night club for hours from the 31st floor! I am a light sleeper so it was an inconvenience for me. I emailed the GM about this issue but I did not get any reply. Despite the minor issues, I would still recommend this hotel as it is a gem just next to Bryant Park.