It was great, big room…a lot of space, makes me wanna stay there again
Cornelius
3 晚行程
8/10
Joanna
1 晚家庭旅行
2/10
It was a terrible experience from the beginning. Upon arrival, it took over 5 minutes to find someone to check us in (it was 10p.m.). That's a long time to wander around a lobby calling for help. We even called the hotel and listened to it ring. Finally, a clerk came from the back without offering an apology or anything. It took 4 attempts and one room change before we could get keys to open a room for us. The room reeked of weed. The curtains were torn. The "queen" beds were smaller than our queen beds at home so probably standard size mattresses. There was a live cricket in the bathroom. Because it was after 11 before we got in the room, we decided to stay. Breakfast the next morning was as expected for a cheap hotel. The only problem was the coffee wasn't hot. We took our issues to the manager but they didn't care. It was just one night in Little Rock but I'd definitely stay elsewhere. We weren't familiar with the city and didn't know.
Beth
1 晚家庭旅行
10/10
Jaehyun
1 晚行程
10/10
Jaronica
2 晚行程
4/10
Terry
1 晚行程
10/10
Nice spacious room. Good breakfast bar. Quiet and lots of nearby restaurants, stores & entertainment.
Tom
3 晚行程
10/10
The staff was very friendly and professional. Check in was quick and easy. The room was clean and had everything expected.
AND - my son forgot his boots in the room. When I called the next day, the staff found the shoes and the hotel manager, Nancy, mailed them to our home.
If I am ever through Little Rock again, this will be our hotel.
Alaina
1 晚家庭旅行
10/10
Don
1 晚家庭旅行
10/10
Don
1 晚行程
2/10
Our room had a foul smell. We bought air freshener for that. The sleeper sofa was dirty and the mattress was filthy. They moved us to another room. It was not that much better. We only had a couple of sheets on the beds. Friday evening front desk staff was very helpful and professional. Saturday morning front desk staff was also. Saturday night and Sunday morning staff were rude
Very disrespectful!!!! Housekeeping didn't even give us a chance to finish gathering our belongings before they tapped on the door and started coming in our room. It wasn't even 9:30!! The lady at the front desk had a bad attitude!! I told her that they moved us to another room because our first room had an odor and the sleeper sofa was dirty. She told me that it's hard to keep track of guests when they just move from room
to room. The front desk staff moved us in the middle of the night on Friday.. We didn't move ourselves!! I would not recommend anyone else to stay here until they deep clean those rooms, upgrade their furniture, and give their staff some Professional Development Training!!
Melissa
2 晚家庭旅行
4/10
I was locked out my room children was running up and down the hallway and housekeeping was rushing me out the room even though I had 30 mins left before check out time pull out mattress was dirty
Conisha
2 晚商务旅行
10/10
Great staff! Great Hotel! Great Location! Period!!
Michael
1 晚家庭旅行
8/10
Everything was clean and the room was spacious. There was not any linens or extra pillows for the sofa bed. Our room was pretty quiet. The indoor pool was cold, which was disappointing. There was also a distinct odor in the hallway, even though there are no smoking signs posted.
Nikki
2 晚家庭旅行
10/10
Good
Jaehyun
1 晚商务旅行
8/10
Chris
1 晚家庭旅行
8/10
Jeff
1 晚商务旅行
4/10
Tammy
2 晚行程
8/10
真实旅客
1 晚行程
10/10
Very nice, clean, and comfortable place! Pool, breakfast and gym were very nice!
Amy
1 晚商务旅行
8/10
melody
2 晚家庭旅行
10/10
BERNARD
2 晚行程
10/10
Robert
1 晚行程
10/10
Very good hotel. We enjoyed staying there. Would stay again.