Some staff is very nice, but some are not helpful.
I booked 6 nights there, when i am check in, the staff was very helpful and nice.
Other days we have make some dinning reservation there and some enquiries with other staff, it is totally a different story. meanwhile, the hotel breakfast have to improve.
The hotel was good. Clean. Large room and good facilities. But something is need to be improved.
I booked with free parking but the staff didn't tell me I can park in the hotel garage before I questioned. The staff seemed not quite enthusiastic to answer the questions from the guests.
真实旅客
Expedia真实住客点评
8/10 很好
2015 年 7 月 17 日
A Clean and Comfortable Hotel
Everything is nice there, except for the free wifi, which is very slow. I didn't know the reason why it was so. Sometimes the wifi is good but most of the time when we need it, during the night, it did not deliver.
Kevin
Expedia真实住客点评
10/10 绝佳
2020 年 10 月 16 日
gratitute and appreciating
It was second time for me to stay and choosing this hotel lovely receptionist’s very friendly and welcoming I’m so happy and pleased I would like to come to Vienna and stay in this same hotel highly recommend A*****
o k a
o k a,10 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2020 年 10 月 10 日
Friedrich
Friedrich,3 晚行程
Hotels.com真实住客点评
8/10 很好
2020 年 9 月 24 日
Top als Businesshotel für eine Nacht.
Leider ist aufgrund von CoVid die Sauna geshclossen. Mit meinem Skoda-Superb ist die Parkgarage am Limit, 2cm breiter und ich wäre nicht runtergekommen :) Aber es gäbe ja auch Parkplätze vor dem Haus.
Mario
Mario,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2020 年 9 月 12 日
真实旅客
1 晚行程
Ebookers真实住客点评
8/10 很好
2020 年 9 月 9 日
Anneliese
Anneliese,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2020 年 9 月 7 日
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2020 年 8 月 30 日
Run for your life, a no go
I don’t know if the Hotel sucked before the Corona, but after the Corona crisis it was awful, I stayed 10 days and it was cleaned 3 times. I left the sign for cleaning and they just didn’t come to empty the trash cans. Neither to change towels or anything else. I had to complain in reception to get toilet paper.
I can keep going with small things, but the basics were missing. Like one day I had to wait for 10 minutes to come into the parking lot because the receptionist was flirting with a guy.
I don’t know, I travel 3 weeks every month and I can’t believe how bad was this hotel.
First bad experience ever.
Esteban
Esteban,5 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2020 年 8 月 27 日
Worst hotel period
After Corona the service was horrible, I stayed 2 weeks and the room was cleaned 3 times, I left the please clean sign and they left the room unattended.
I send clothes for cleaning and it took 5 days for them to return it I wanted to move to another hotel but they had my clothes.
For one night stands may be ok, but for long stays, please don’t at any cost