I booked 6 nights there, when i am check in, the staff was very helpful and nice.
Other days we have make some dinning reservation there and some enquiries with other staff, it is totally a different story. meanwhile, the hotel breakfast have to improve.
The hotel was good. Clean. Large room and good facilities. But something is need to be improved.
I booked with free parking but the staff didn't tell me I can park in the hotel garage before I questioned. The staff seemed not quite enthusiastic to answer the questions from the guests.
真实旅客
8/10
Everything is nice there, except for the free wifi, which is very slow. I didn't know the reason why it was so. Sometimes the wifi is good but most of the time when we need it, during the night, it did not deliver.
Kevin
10/10
It was second time for me to stay and choosing this hotel lovely receptionist’s very friendly and welcoming I’m so happy and pleased I would like to come to Vienna and stay in this same hotel highly recommend A*****
o k a
10 晚结伴旅行
6/10
Friedrich
3 晚行程
8/10
Leider ist aufgrund von CoVid die Sauna geshclossen. Mit meinem Skoda-Superb ist die Parkgarage am Limit, 2cm breiter und ich wäre nicht runtergekommen :) Aber es gäbe ja auch Parkplätze vor dem Haus.
Mario
1 晚商务旅行
8/10
真实旅客
1 晚行程
8/10
Anneliese
3 晚商务旅行
8/10
真实旅客
4 晚商务旅行
2/10
I don’t know if the Hotel sucked before the Corona, but after the Corona crisis it was awful, I stayed 10 days and it was cleaned 3 times. I left the sign for cleaning and they just didn’t come to empty the trash cans. Neither to change towels or anything else. I had to complain in reception to get toilet paper.
I can keep going with small things, but the basics were missing. Like one day I had to wait for 10 minutes to come into the parking lot because the receptionist was flirting with a guy.
I don’t know, I travel 3 weeks every month and I can’t believe how bad was this hotel.
First bad experience ever.
Esteban
5 晚商务旅行
2/10
After Corona the service was horrible, I stayed 2 weeks and the room was cleaned 3 times, I left the please clean sign and they left the room unattended.
I send clothes for cleaning and it took 5 days for them to return it I wanted to move to another hotel but they had my clothes.
For one night stands may be ok, but for long stays, please don’t at any cost