新山成功滨水酒店

good hotels are good place shops coffee i like this hotel

Didn't get off to a good starrt

Basically the most disappointing stay ever. Bedsheet is stained and smelly. Pillow had the worst smell ever. My room wasn’t given towel, when I ask from the cart the attendant told me need to be charge and ask me to call front desk to get. Toilet was so dirty, no different than public toilet. Carpet was wet and with wet socks smell. Staffs are seem to be ignorance. The most clean area is the ceiling, probably they just renovated the ceiling.old is fine, but at least to be clean is the outmost important.

It was a lovely and comfortable hotel, excellent facilities including wifi, staff were friendly, shops and restaurants nearby but it was limited what we can see and do interesting places nearby within walking distance. Easy reach from Singapore via train, bus or taxi.

The toilet wall had some algae Everything so far good

There was only one person handling checkin！had to line up waiting for quiet a long time! There were no sleepers in room

I requested for room near lift and received room quite far from lift! I requested for wine glasses to be placed in room but was not done! The room rate fluctuate to too high!

#1203 - Interconnected Room. 1. There was poo on the toilet floor left uncleaned when we entered 2. The windows were ajar and open; we were on level 12. It was extremely dangerous, especially if you have kids travelling with you. 3. Our rooms were left open and unattended to after we left; our rooms were facing the lifts so it was a breach of security. This happened 2 days in a row. 4. Rooms were dusty and not clean. Won't recommend staying here.

Brilliant position. Brilliant amenities. Brilliant staff. Would not hesitate to recommend this hotel. Thank you. Flank Australia

I like to stay here for the next time. I like the facility such as pool and the gym. Thanks.