From the outset it looked so promising; the long driveway, the picturesque view of the outside of the property. Such a great start. We had a warm welcome and were shown to our room. It was quite a large room that overlooked the courtyard. Whilst there were elements that tried to make it look modern, it was very dated, circa 1975. We went for food in the restaurant. This was lovely. Good service and great food. This was the same every evening. The first evening I went to shower. The drain was blocked so it flooded. The landlord was great and it was fixed the next day, but not the best start. Breakfast was not great - very surprising after evening meals. Minimal. Not freshly cooked. Not a lot of choice. Staff were lovely however. The longer we stayed, the more the lack of cleanliness became clear. The smell on entering the accommodation was like a urinal, with added damp. It had a musty old cigarette smell too. This was the same in the room. The cafetière still had remnants from previous occupants and I couldn’t put the extractor fan on as it was full of dust. This was the same with the carpet (filthy and not hoovered) and the layer of dust on the bedside table was horrible. We left used mugs out to be cleaned and asked for a room clean (you say at breakfast). When we went to make tea later, they still had water in the bottom from where they had been rinsed in the bathroom sink and had tea stains still in them (that could be wiped out with a tissue). Utter shock. Never again.
