We arrived a bit after 10pm, when the staff closes the desk and access to the property. We called from the entryway and were given access via a code we entered into a lockbox right there. The place was clean, and everything worked fine. The furniture could be more comfortable and the space would feel more welcoming with some interesting art on the walls and perhaps a rug, but sleeping was great, even in the cot where my 23yo rested very well, and there was enough room for us 3 to spread out and enjoy each other.