Accommodating and helpful after I booked the wrong day! Lovely bed. Good for a stopover
CJ
CJ,1 晚行程
Expedia真实住客点评
10/10 绝佳
2020 年 8 月 20 日
Great location!
Hotel was excellent the service was second to none. Lin and the housekeeping team were ever so helpful during my 3 night stay.
Darren
Darren,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2020 年 8 月 19 日
The Alexander is really well placed just 12 mins from the beach and it’s got good security and I was upgraded to a double room from a single which was a wonderful surprise. My room was spotlessly clean with a comfy bed with nice white linen and a spotless bathroom with bath and shower and fluffy white towels. There was a big flat screen tv (I didn’t use it) and a view over the rooftops down to the sea. I slept very well. Just be aware as it is an old Victorian house that the sound proofing isn’t brilliant. I could hear a child running around and crying in the room above me early evening but I slept undisturbed. Very good stay for one night in Swansea as I was passing through. And Lynn the owner was very helpful and charming when we spoke on the phone (I booked last minute so she gave me the instructions to self check in - all v easy). Thanks.
Helen
Helen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2020 年 7 月 27 日
Lovely, spacious room. Clean and tidy and well decorated.
Needed a mat in the bathroom as you get out of the shower. Very slippery floor when wet.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2020 年 5 月 18 日
Leah
Leah,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2020 年 2 月 17 日
Huf
Nedslitt gammelt og trangt..fraværende trykk og vann i dysj. Kun en nøkkel pr rom,manglende lyspærer og lysrør. Anbefales ikke. Det eneste som var positivt var prisen.
Olaf Martin
Olaf Martin,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2020 年 1 月 1 日
Visible damp problem. No check in staff - just a key safe. Noisy.
真实旅客
1 晚行程
Expedia真实住客点评
8/10 很好
2019 年 12 月 21 日
Self check in, no staff, lot of independence, doesn't feel like a hotel, I like that
真实旅客
1 晚行程
Expedia真实住客点评
8/10 很好
2019 年 12 月 19 日
Patrick
Patrick,1 晚行程
Hotels.com真实住客点评
8/10 很好
2019 年 12 月 18 日
真实旅客
1 晚行程
Expedia真实住客点评
4/10 尚可
2019 年 12 月 10 日
Disappointed
We waited on the street in the rain trying to contact the manager to get the code to the front door & our room. The bed was crippling. A woman attempted to break into our room while we were dressing the next morning. We checked out two nights early because of the discomfort & safety issue.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2019 年 11 月 8 日
Not a room, but an igloo
I appreciate first of all that this was a cheap room, but only because advertised at 50% discount so should have been £52 per night. The room was like an icebox and the radiator had been jammed to off position. I therefore had to layer up in clothing and even put my outer jacket on when going to sleep. As the premises are unmanned, there is a telephone number for guests to call - this number did not connect to a person. Therefore I was not able to get any help with this. It was the most uncomfortable situation to be in. Definitely not recommended during cold spells
Elizabeth
Elizabeth,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 11 月 2 日
Caroline
Caroline,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2019 年 10 月 28 日
真实旅客
2 晚行程
Expedia真实住客点评
6/10 好
2019 年 10 月 23 日
Disappointing stay.
We stayed in room 2, a family room of 1 x double and 2 x single beds. Beds comfortable enough, although the sheets etc were clean, they did smell strongly of washing powder? An issue with the main curtain is that it did not close in the middle and the resulting 6" gap provided enough light to almost illuminate the room via the streetlamp directly outside. The bathroom although clean did not have a plug for the hand basin which meant running water whilst having a shave and one of the handles to the shower has the appearance and feel of being badly corroded so suggest this needs to be replaced. So why not complain well - my biggest issue is with the parking so the required number to discuss was called (and message left with name and phone number) and here 2 days later, still no response. My belief from the description given re parking was there would be parking close to the hotel which is on a main road. Whilst I missed the online text indicating parking was based on fitting in with local residents, I did not expect either to have to park so far away or to have to move my car before 09.00. (can park between 18.00 and 08.00 then for 1 hour no return for 2 hours meaning leave by 09.00). There seems to be no provision at all to park on site. Altogether a disappointing stay although with some tweaks many issues could be corrected.
Alan
Alan,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2019 年 10 月 21 日
Ann
Ann,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2019 年 10 月 21 日
真实旅客
2 晚行程
Expedia真实住客点评
6/10 好
2019 年 10 月 18 日
Awful smell of damp Throughout, bed was obviously old worn out mattress.
mark
mark,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2019 年 10 月 17 日
James
James,1 晚行程
Hotels.com真实住客点评
2/10 很差
2019 年 9 月 23 日
Styr unna!
Kjellerrom uten vindu, muggent og rått, dusj og do i et kott under trappa ute i gangen.
Eldbjørg
Eldbjørg,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2019 年 9 月 16 日
Check in was not good had to walk down a lane to get to our room which was very small the cleanliness of the room was to a high standard
Jane
Jane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2019 年 8 月 9 日
Just right for a short stay,quirky decor,clean ,comfy,great staff particularly Pat who sorted out queries