The room looked nothing like the pictures published on Hotels.com.
It was absolutely filthy with hair everywhere and to make matters worse, it had an infestation of bed bugs.
I bumped in to other guests staying at the accommodation whilst I was there and they all reported the same filthy experience.
Stay clear.
Becky
Becky,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 5 日
Place nice
The actual place itself is lovely
Difficult to park
People have no respect so how loud they are baring in mind it’s a shared area
You can hear absolutely everything though the dividing walls
Emily
Emily,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 23 日
Adam
Adam,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 20 日
Absolutely not as advertised. Wpuld not stay again. Advertised as sound proofed rooms, my room was separated by nothing more than a bifolding door from the next room. On 2 different nights the occupants of the next door room attempted to enter my room through the bifold door which was held shut only by 1 bolt because they thought it was another room to their room. I felt unsafe as a lone female as these were male guests.
In addition the room was advertised as with bathroom. It was shared.
I raised both issues with the hotel. They were not interested. I raised the issue with hotels.com who tried to get me a refund so I coild find somewhere else to stay but the hotel refused.
They do NOT supply towels. Bring your own.
Do not expect to be able to cook as the kitchen has very little crockery and the cutlery is poor quality.
There are no televisions in the ground floor rooms.
There are no cleaning products provided for the kitchen so cleanliness there was poor.
There was no extra toilet paper.provided.
There was no bideside lamps
Thewindows did not open so no ventilation. No fans of aircon in 30+ heat
No fire escape only one door in amd out. no fire evacuation plan
susan
susan,5 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 14 日
Kiran
Kiran,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Zenon
Zenon,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Clean and new
Clean, new building.
Partition between rooms could have been more soundproofed but close to Ealing Broadway for walking and nice neighbourhood. Was more AirBnB than Guesthouse but reasonably priced.
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Imagine our surprise when the room we booked for 3 adults only had one queen bed. Since one of the adults declined to join us last-minute, we didn't need a new room but a refund of the extra cost for the extra adult was promised. Two weeks later I have not not seen this refund. Place was clean and quiet, but management is sketchy.
Barb
Barb,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 1 日
Well presented clean appartment
Lovely clean and modern although basic. Could have done with a mirror in the room so I didn’t have to use the shared bathroom and hold other guests up.
You do hear the trains but that didn’t bother us at all. Would stay again.